Dallas/Plano Marriott At Legacy Town Center Guest Reviews
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14.6 miles from Plano centre |
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Verified Hotel Guest Wed, 10 April 2024
Liked: The value and location
Disliked: Hotel room doors need to be adjusted to allow for a soft close and opening
Verified Hotel Guest Mon, 1 April 2024
Liked: I lived the cleanliness and the staff was very helpful. Location was great
Disliked: No microwaves in the room or on the property
Verified Hotel Guest Tue, 26 March 2024
This guest did not leave comments about this hotel.
Leo Tue, 26 March 2024
This guest did not leave comments about this hotel.
Verified Hotel Guest Wed, 20 March 2024
Liked: location and parking garage.
Disliked: No
Jax Mon, 4 March 2024
Overall pleasant experience.
Liked: Great restaurants and stores in walking distance.
Disliked: Should have listened to the reviews about the pillows, they were very uncomfortable. Pool was not heated, just the hot tub. I even called ahead to make sure and was told the pool was heated.
William Tue, 27 February 2024
Liked: the front desk provided excellent service, overall the employees were very nice & helpful. Clean hotel, nice rooms.
Tesfaye Tue, 27 February 2024
Exceptional
Teea Fri, 16 February 2024
Superb
Haji Mon, 15 January 2024
Bad
Disliked: Dear Hotel Managements and Mr GeorgeMy name is Haji Younus and I recently had the opportunity to stay at your hotel with my colleague, Mohammad Asif Makda ,We booked a total of 8 rooms under our names.During our stay, we encountered a disheartening experience with the front desk staff. Their lack of courtesy and professionalism left us quite unsettled. In addition, there seems to have been a misunderstanding regarding a lost item. Unfortunately, my sister left her iPhone 15 charger in one of the rooms, and despite multiple requests for assistance, we haven't received the necessary support to recover the item and he not give us any paperwork.The front desk staff the Gentleman assured us that they would initiate a claim and provide the required paperwork, but to date, we have not received any updates or follow-ups on this matter.I trust that this matter will be resolved promptly and with the attention it deserves.Sincerely,Haji Younus713-922-3838