Crowne Plaza Hotel-Niagara Falls/Falls View Guest Reviews
Write a review
0.2 miles from Niagara Falls centre |
Write a review
Yvonne Tue, 19 March 2024
Pleasant
William Mon, 18 March 2024
Exceptional
Degrace Sun, 17 March 2024
Very good
Liked: Location
Disliked: Long elevator wait times
Renee Sun, 17 March 2024
Golden anniversary trip!
Liked: The bed was excellent. Room was small. Nice to be able to open the window! The 50th wedding decoration was much appreciated. We had a comfortable stay staff was good but we did not need them.
Disliked: Bathroom needs updating!
Siva Fri, 15 March 2024
Passable
Paint*skill Thu, 14 March 2024
Our stay was outstanding and...
Liked: I had an excellent experience from check in to check out. Even Akil the omelette chef remembered my name and exactly how I like my omelette. Top shelf service all around.
Disliked: Price I paid did Not match what I agreed to online.
Wally Wed, 13 March 2024
Good
Rob Wed, 13 March 2024
Never again
Liked: Nothing. The hot tub was not in service. This is one of the reasons we booked there was no info that stated the hot tub has not be working for 4 yrs
Disliked: The room, we did not have the Starbucks coffee and tea promised in the room. It’s was supposed to be a falls view and the hot tub has been out of service since Covid and this was not stated on any site when booking
Stephen Mon, 11 March 2024
Good stay price, location
Liked: Fast easy checkin and out, individual room temperature control - digital thermostat. Room very clean.
Disliked: Getting a knock on the door at 10 a.m. from housekeeping asking if we had left yert. (Checkout is 11)
Candice Mon, 11 March 2024
Over priced
Liked: Location
Disliked: CROWN PLAZA HOTEL, Niagara Falls - FallsviewRooms are really, really small for the price. My daughter’s room did not have small fridge. But mine which was more expensive did have one. There should at least have a comfortable armchair to sit if you want to read in your downtime. The washroom was small. Bathtubs are for children size. The toilet was in a corner and very uncomfortable. No worry to burn yourself with the hot water. The room was very warm, needed to ask for a fan to be able to sleep. Must say the change to spring/summer heat/AC is different this year.