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Crowne Plaza Hotel-Niagara Falls/Falls View eeef - (855) 329-0862
Crowne Plaza Hotel-Niagara Falls/Falls View, 5685 Falls Avenue, Niagara Falls, ON -(855) 329-0862
Area: Niagara Falls - Clifton Hills
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BOOK ONLINE OR CALL - (855) 329-0862
3
HOTEL RATING: 
PLEASANT
3 out of 5 (1798 Ratings)
0.2 miles from Niagara Falls centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
This upscale hotel located in the heart of the tourist district of Niagara Falls and overlooking the Horseshoe Falls is connected to Casino Niagara and Fallsview Indoor Water Park. This Niagara Falls hotel features a contemporary restaurant gym free WiFi and rooms with cable TV. Crowne Plaza Hotel-Niagara Falls' rooms are styled in neutral colors with wood furniture coffee maker and a work desk. Some feature views of the Horseshoe Falls. Local calling is available at no extra cost. Guests are also provided with 2 complimentary bottles of water each day. Guests at the Crowne Plaza Hotel-Niagara Falls View can enjoy the indoor recreation area which includes a pool and a sauna. A full-service business center and a concierge desk are available. Niagara Falls Crowne Plaza's restaurant Rainbow Room is open for breakfast which offers panoramic views of the Falls. Prime Steakhouse is our new contemporary steakhouse with classic Fallsview flair. Featuring premium steaks and views of Niagara Falls is located inside the Crowne Plaza. Starbucks Coffee Shop is also on site. The Crowne Plaza Niagara Falls View is a 5-minute drive from the Niagara Falls Convention Center.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Casino
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Massage
` Dry cleaning
` Internet services
` Spa and wellness centre
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Water park
` indoor pool
` golf course (within 3 km)
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Parking garage
` Fitness
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Crowne Plaza Hotel-Niagara Falls/Falls View Guest Reviews

Overall Average Score: 
Pleasant (3 out of 5)

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3

Pleasant - 3.0 out of 5

Yvonne Tue, 19 March 2024

Pleasant

5

Exceptional - 5.0 out of 5

William Mon, 18 March 2024

Exceptional

4

Very Good - 4.0 out of 5

Degrace Sun, 17 March 2024

Very good

Liked: Location
Disliked: Long elevator wait times

4.5

Wonderful - 4.5 out of 5

Renee Sun, 17 March 2024

Golden anniversary trip!

Liked: The bed was excellent. Room was small. Nice to be able to open the window! The 50th wedding decoration was much appreciated. We had a comfortable stay staff was good but we did not need them.
Disliked: Bathroom needs updating!

2.5

Fair - 2.5 out of 5

Siva Fri, 15 March 2024

Passable

5

Exceptional - 5.0 out of 5

Paint*skill Thu, 14 March 2024

Our stay was outstanding and...

Liked: I had an excellent experience from check in to check out. Even Akil the omelette chef remembered my name and exactly how I like my omelette. Top shelf service all around.
Disliked: Price I paid did Not match what I agreed to online.

3.5

Good - 3.5 out of 5

Wally Wed, 13 March 2024

Good

0.5

Poor - 0.5 out of 5

Rob Wed, 13 March 2024

Never again

Liked: Nothing. The hot tub was not in service. This is one of the reasons we booked there was no info that stated the hot tub has not be working for 4 yrs
Disliked: The room, we did not have the Starbucks coffee and tea promised in the room. It’s was supposed to be a falls view and the hot tub has been out of service since Covid and this was not stated on any site when booking

4.5

Wonderful - 4.5 out of 5

Stephen Mon, 11 March 2024

Good stay price, location

Liked: Fast easy checkin and out, individual room temperature control - digital thermostat. Room very clean.
Disliked: Getting a knock on the door at 10 a.m. from housekeeping asking if we had left yert. (Checkout is 11)

2.5

Fair - 2.5 out of 5

Candice Mon, 11 March 2024

Over priced

Liked: Location
Disliked: CROWN PLAZA HOTEL, Niagara Falls - FallsviewRooms are really, really small for the price. My daughter’s room did not have small fridge. But mine which was more expensive did have one. There should at least have a comfortable armchair to sit if you want to read in your downtime. The washroom was small. Bathtubs are for children size. The toilet was in a corner and very uncomfortable. No worry to burn yourself with the hot water. The room was very warm, needed to ask for a fan to be able to sleep. Must say the change to spring/summer heat/AC is different this year.

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Crowne Plaza Hotel-Niagara Falls/Falls View 5685 Falls Avenue, Niagara Falls, ON