Sonesta Denver Downtown Guest Reviews
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0.5 miles from Denver centre |
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Sharon, Longmont, visiting Bellco Theatre Wed, 25 November 2015
overall a good experience.
Liked: Comfy bed; great customer service!
Disliked: Mold on bathroom tiles; room smelled like smoke; A/C unit would not shut off.
Cathy, Fredericktown, visiting Denver Athletic Club Wed, 26 June 2013
Liked: Everything was wonderful - staff was absolutely some of the friendliest and most helpful I have ever experienced.
Verified Hotel Guest Sun, 14 April 2024
This guest did not leave comments about this hotel.
Kayleen Fri, 12 April 2024
Liked: The staff at Sonesta Downtown Denver were super kind and accommodating.
Disliked: The broken elevator wasn't fun. You would push the up button and wouldn't know which elevator would come. Sometimes the elevator would arrive but you couldn't see the door or gear it open and you would miss the elevator all together.
Verified Hotel Guest Fri, 12 April 2024
Liked: The rooms were clean. The lobby was resourceful. The checkin checkout process was smooth. Most of the staff seemed courteous.
Disliked: Given a room where the air system was not working. We realized this after we had unpacked. The staff at reception said we would need to change rooms from the 11th to 19th floor. The staff offered no apology/empathy or support in moving. Very cold reaction
Samantha Mon, 8 April 2024
Perfect
Verified Hotel Guest Mon, 8 April 2024
Liked: Modern and clean rooms
Disliked: Front desk staff emotionless
Samantha Mon, 8 April 2024
Exceptional
Patricia Sat, 6 April 2024
Nice hotel close to Bellco
Liked: Comfortable rooms clean great food
Disliked: Wish the pool was open
Patricia Sat, 6 April 2024
Nice hotel close to Bellco
Liked: Comfortable rooms clean great food
Disliked: Wish the pool was open
William Fri, 5 April 2024
Disliked: There was no breakfast food bar available that was shown in the listing, No complimentary food, bathroom sink was leaking on the floor, there was no water pressure in the shower, & air conditioner didn't work. Not happy at all with the hotel stay.
Verified Hotel Guest Tue, 2 April 2024
This guest did not leave comments about this hotel.