Crowne Plaza Costa Mesa Orange County Guest Reviews
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2.3 miles from Costa Mesa centre |
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Betty S, Palm Springs Tue, 31 July 2012
Liked: The room was very comfortable and nicely decorated. To be honest I was pleasantly surprised.
Matthias Tue, 19 March 2024
Nice hotel but to avoid...
Liked: Hotel is good value for money. Staff on location was friendly.
Disliked: Hotel refuses to issue an invoice because reservation pre-paid via booking.com. Hotel gladly accepts reservations via booking.com and of course collects my money (without risks as pre-paid) but refuses to comply with the agreement made with booking.com to issue an invoice to the customer (https://partner.booking.com/en-us/help/policies-payments/guest-payments/do-i-supply-guests-invoices).
Ryan Mon, 18 March 2024
Had a good time. Very...
Liked: Convenience
Disliked: Price
Charles Wed, 6 March 2024
Good customer service. Facilities need...
Liked: Convenient to the airport
Disliked: Facilities are aging
Henning Wed, 28 February 2024
Very good
Disliked: The price for parking is a bit hight
Lenee Mon, 26 February 2024
It was nice to come...
Liked: The shower and the bed was so comfortable.
Disliked: I didn’t like that the ice machine was only on the bottom floor.
Benjamin Sun, 25 February 2024
Very good
Jennifer Sat, 24 February 2024
Superb
Liked: I liked that all of the staff members were very welcoming and gave great hospitality. They were able to accommodate to my request for a late check out time. I checked into the hotel the night after my apartment burned down. I’ve also been on medical leave for multitude of health issues the past few weeks as well. Things haven’t been in my favor lately. As I was checking out, I was having a conversation briefly to the hotel staff member at the desk. He asked, “How my stay was?” And “What was the purpose of my stay?” I felt comfortable enough to open up to him about my situation. He showed empathy and ensured me that they will take care of me if I return soon. I wish I got the names of the staff members that were courteous. The great hospitality the staff has showed to me made me feel less stress and anxious just knowing I had a safe place to stay out for 3 nights. Small gestures of hospitality go along way. I will recommend to visiting friends and family and I will return in the near future. Thank you,Jennifer
Thurman Fri, 16 February 2024
We’d stay here again whenever...
Liked: Clean, comfortable, very friendly staff, especially Beto, the bartender.
Teréz Tue, 13 February 2024
Pleasant
Matt Tue, 6 February 2024
Very good