Crowne Plaza Hotel Chicago-Northbrook Guest Reviews
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3.3 miles from Northbrook centre |
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Eugene Wed, 6 March 2024
A wonderfully accommodating property.
Liked: Extremely friendly and accommodating staff
Disliked: The window view
Adam Tue, 27 February 2024
Exceptional
Liked: Clean and open
Lane Tue, 13 February 2024
Exceptional
Ewa Wed, 31 January 2024
Super time
Liked: Everything
Megan Thu, 4 January 2024
Exceptional
Efrain Tue, 2 January 2024
Exceptional
Reiko Mon, 1 January 2024
We had a good time.
Liked: It was newly renovated and the hotel was very nice.
Disliked: I wasn’t sure about quality of amenities. Didn’t know if conditioning shampoo was 2 in 1 shampoo/conditioner, but we also got 2 body lotions. Also as big as the property, the elevators were at the end of the hall which was little inconvenient.
Rea Mon, 1 January 2024
Very good
Margaret Sun, 17 December 2023
Liked: Location, price
Disliked: Needs to add custom sent
Marco Thu, 14 December 2023
A total flop! I do...
Liked: I did not like much of it, the hotel appeared empty, nobody at the bar, nobody in the restaurant, empty, even thought it was 7pm. Uninviting. Did not even had breakfast, I checked out early , the front desk person did not care, when he asked me if everything had been allright and I told him all the problems, someone interrupted my checkout and he was called inside, and a lady, with a heavy accent,finished checking me, I could not understand exactly what was the problem, figuring out at the end that the receipt would be mailed to me. Poor Customer Service, I will never stay in this place again,
Disliked: the room was a total disaster, it had a musty smell, it was cold, the hot air did not work, and when I tried calling the front desk, the phone was not working, had to use my cell phone to call the front desk. By the time i was settled in another room close to 3 hours had passed. The hotel looked empty, and missing life.