Courtyard by Marriott St. Louis Westport Plaza Guest Reviews
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14.0 miles from Saint Louis centre |
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Dericka Mon, 25 March 2024
Passable
Nick Fri, 29 December 2023
Very good
Gabriel Sat, 2 December 2023
Accommodations were great. The bed...
Liked: The breakfast is good.
Disliked: The restaurant staff didn't seem excited to be there. Perhaps they could be a little happier with their work if they interacted more positively with customers. The women at the hotel desk were extremely nice and helpful.
Osama Fri, 24 November 2023
Very good
Chaella Mon, 30 October 2023
This was my second stay...
Liked: The balcony, courtyard, the employees were extremely friendly
Disliked: Should offer breakfast
Nick Tue, 10 October 2023
Liked: Inside it was nice! Room was clean and comfortable.
Disliked: The hotel front entrance was under construction, and the entrance wasnt well identifiedlittle yard sign. Other than that, it was nice!
Kara Sun, 8 October 2023
Exceptional
Kara Sun, 8 October 2023
Superb
Andrew Wed, 27 September 2023
Certainly not up to the usual Marriott standard
Liked: Very little sadly, if anything
Disliked: We received an email a few days prior to our arrival advising that some remodeling was taking place in one wing of the hotel. We arrived to find that the swimming pool was not in use (one of our main reasons for choosing this hotel over others). Staff (in sharp contrast to another Marriott that we stayed in later in our trip) were very miserable, lacked knowledge and (with the exception of a manager that we saw on our last day) very unhelpful. Despite paying the "breakfast included" rate there was none available on our first morning (apparently there were no staff to cook or serve this) and the "breakfast" on the remaining days was very poor. Despite the manager giving us a discount following our complaint it now appears that they've charged us twice for a supplementary room that we booked for our son for one night! In fairness the remodeling that was referred to in the email was not intrusive.
Andrew Wed, 27 September 2023
Certainly not up to the...
Liked: Very little sadly, if anything
Disliked: We received an email a few days prior to our arrival advising that some remodeling was taking place in one wing of the hotel. We arrived to find that the swimming pool was not in use (one of our main reasons for choosing this hotel over others). Staff (in sharp contrast to another Marriott that we stayed in later in our trip) were very miserable, lacked knowledge and (with the exception of a manager that we saw on our last day) very unhelpful.Despite paying the "breakfast included" rate there was none available on our first morning (apparently there were no staff to cook or serve this) and the "breakfast" on the remaining days was very poor.Despite the manager giving us a discount following our complaint it now appears that they've charged us twice for a supplementary room that we booked for our son for one night! In fairness the remodeling that was referred to in the email was not intrusive.