Courtyard by Marriott Springfield Guest Reviews
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0.8 miles from Springfield centre |
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Dwayne Fri, 22 March 2024
Superb
Tyra Thu, 21 March 2024
Exceptional
Anderson Mon, 18 March 2024
Disappointing
Shirley Sat, 9 March 2024
Pleasant
Liked: Beds were comfy. Room was a good size. Location was convenient.
Disliked: Breakfast options were limited. Same front desk staff attempting to cover for breakfast. They were clearly short staffed. Breakfast took for ever. You could tell employee morale was low. Lastly, I was charged twice at check-out and it's taking almost a month to get my refund.
Cara Thu, 1 February 2024
Very good
Liked: Hotel amenities and location near the Lego discovery center made this a great overnight for our quick family trip. Liam provided excellent service despite the lack of support.
Disliked: Not enough staff on a very busy Saturday morning. Liam was extremely positive and helpful, while manning both the breakfast service, front desk and guest relations. It was very unfortunate that he did not have another person assist with attending to all guests needs. He was very professional and I hope management will consider scheduling additional support on this shift.
Deborah Thu, 1 February 2024
Exceptional
Taylor Sun, 28 January 2024
A family trip
Liked: The beds we’re comfortable.
Disliked: The breakfast was very expensive. The pool did not open early enough. There was only one employee working on a Saturday morning. He was very friendly and helpful, but he needed help. He was extremely busy.
Craig Mon, 22 January 2024
Comfortable, but billing was a...
Liked: Easy access to my location, shopping and eateries
Disliked: I was shocked to learn I was billed 15 dollars a night to park in the parking lot!
Joseph Mon, 22 January 2024
Superb
Disliked: The fact that you have to pay to park while staying there and all of the taxes that were added to the bill. I paid more than what I expected
Linda Mon, 22 January 2024
Very good