Courtyard by Marriott Chicago St. Charles Guest Reviews
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1.6 miles from Saint Charles centre |
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Judith, Oak Forest, visiting Arcada Theatre Mon, 13 May 2013
Great place to stay especially if you have tickets for the Arcada Theatre. It is close and the rooms were very clean. The staff was so helpful and friendly. We would definitely stay there again. Great service.
Liked: Very helpful and friendly staff - which always makes the trip easier. Great location for theatre.
Disliked: N/A
Maura Wed, 24 April 2024
Poor
Disliked: Restaurant and lounge closed for the weekend
Patricia Sun, 21 April 2024
Good
Christopher Sun, 21 April 2024
Good location but they are...
Liked: The location was good for the activities I was attending. Also within an hour drive of Ohare Airport.
Disliked: The room was not cleaned adequately prior to my arrival. There was dried urine on the toilet seat when I walked in. There was a dipping sauce left in the fridge from a previous guest. The television speakers are beginning to fail and the fridge doesn't get cold at all. Hopefully these things are improved before the hotel takes a turn for the worse.
Verified Hotel Guest Sat, 20 April 2024
Liked: Good location with easy access to many amenities.
Disliked: The room had not been properly cleaned prior to arrival. The television and refrigerator didn't work correctly.
Verified Hotel Guest Tue, 16 April 2024
Disliked: False advertising! All ads we saw for this hotel said it had a restaurant and bar on site which it had neither. That was the reason we picked it so we could relax right where we were. The room was crowded and tiny. The sink vanity was tiny. Disappointed!
Timothy Sun, 14 April 2024
Liked: Nice bed and coach
Disliked: Heat/air did not work
Mark Fri, 12 April 2024
Exceptional
Julie Thu, 28 March 2024
Other than the ant invasion...
Liked: I did like the location, the exercise room, comfortable beds, and air quality.
Disliked: When I walked into my room I had purchased cold food items. There was no area to adjust the cooling so I called the front desk to ask for another fridge to be brought up. My only option was to move to another room, which I wasn't willing to do. The lady at the front desk then suggested I try opening the cabinet door to make the comprssor kick in, which actually worked, to some extent. I was also not happy about the fact that a microwave was not available and in order to heat food I would have to go down to the lobby!! Needless to say this was rather humiliating as I was in my pajamas. At the rate being charged you could at least have a microwave in some of the rooms ,upon request maybe? On my last evening I had a Ocean Spray Cranberry drink and when I woke up the next morning the drinking glass was crawling with hundreds of ants in and on the night table and in my bed. It was rather disturbing, however I was in such a hurry I just rinsed the glass and checked out. I meant to inform the front desk but failed to do so and am now informing you of the problem.
Timothy Tue, 19 March 2024
Liked: Nice location
Disliked: Room was dirty and smelled. No fridge like I was promised and the vent squeaked all night. It was also dirty and very dry. Got very little sleep.
Breana Sun, 10 March 2024
The best hotel in st...
Liked: It was clean, The breakfast and coffee were amazing and convenient. The bartender was very nice. I love the lounge area, I was here for business, so it was a nice quiet area to study.
Disliked: The wifi was slow.