Comfort Inn & Suites Ruston-East Guest Reviews
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1.7 miles from Ruston centre |
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Brenda Fri, 19 January 2024
Liked: Staff at front desk was awesome. All except one lady in kitchen she was mean she told the other lady that was working to take all the food up from our children because it was right at 9am. We were traveling and had to get off the road but she didnt care
Disliked: Yes. Roach crawling and in my bed, son room had spider in his bed or a bed bug, never will use hotel again
Verified Hotel Guest Sun, 24 December 2023
Liked: There was no line to check in. Because I was like the only one there.
Disliked: I went to close the curtains to come to find out they do not close, so there is only the sheer curtains that are open to the pool area. I went to close the curtains, I found out on the backside of the curtains. There was look like mold, so I didnt stay a
Verified Hotel Guest Wed, 22 November 2023
Liked: The breakfast and excellent coffee
Disliked: Yes no WiFi was available and problems with the heating and cooling.
Verified Hotel Guest Tue, 21 November 2023
Liked: The best part of this hotel was when I left, it should be demolished.
Disliked: Impossible to list in only 255 characters. It was run down, musty, smelled bad, there were roaches, it was dirty, the elevator looked like it it was going to malfunction at any moment. When I got there to check in, I left and booked at another hotel.
Robert Sun, 19 November 2023
Liked: good mattress and linens. Nice towels. new carpet. Good desk work area.no lighting for microwave buttons. Grounds unkempt. Will not stay here again.
Disliked: EXTREMELY NOISY.Toilet seat not secured 2 toilet.2 remotes for tv,no explanation.Key card would not open exit from hotel once you were out.Building materials stored in stairwells. Breakfast,very greasy bacon, cold powdered eggs only decaf cof.
Verified Hotel Guest Mon, 13 November 2023
Liked: It was close to the 2 locations I was in town to visit. The price was reasonable and the employees were all very nice.
Disliked: Only place in my room that I could connect to WiFi was by the hallway door. Not realistic to stand there so effectively no WiFi in the room. More importantly there was a dead cockroach in my refrigerator & another on the floor in the breakfast area.
Verified Hotel Guest Fri, 22 September 2023
Liked: The most I can say is that the cleanliness was a 6 out of 10 and the location worked for my needs.
Disliked: I had a 3 night stay in this hotel. There was no television service in my room for the entire stay. Unacceptable. For 2 out of 3 nights, there was the strong odor of marijuana throughout the hallway. No one could address my displeasure. Breakfast was a 1.
Verified Hotel Guest Tue, 12 September 2023
Liked: The lady who served breakfast kept the area clean and stocked. She was the only good thing about this hotel.
Disliked: Broken elevator. We stayed in second floor. When we walk in the lobby at 9 pm and 3 employees standing there at the desk and the lobby reeks of weed. Bathroom was disgusting and dirty wasnt clean from previous stays. NO TOILET paper in the room.
Rosa Tue, 5 September 2023
Liked: I didnt like it at all
Disliked: The room was not clean, breakfast not good . Very hot in lobby and breakfast room also cockroaches in room and breakfast room that was disgusting
Sam Wed, 30 August 2023
This guest did not leave comments about this hotel.