Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
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3.6 miles from Bloomington centre |
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Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Sue Tue, 16 April 2024
Exceptional
Hilary Thu, 4 April 2024
Poor
Pat Thu, 28 March 2024
Very comfortable
Liked: Clean and updated. Right next to a restaurant so didn’t have to drive anywhere. Had questions about the bed and they were very accommodating.
Disliked: Nothing
Elizabeth Sun, 24 March 2024
Exceptional
Dennis Fri, 22 March 2024
good
Disliked: needed better mattress
Matt Wed, 20 March 2024
Exceptional
Thomas Tue, 19 March 2024
Disappointed
Liked: Staff was nice.
Disliked: Warping vinyl plank floor in room. Hard bed. Very noisy heat/ac fan. Had to unplug it. Dripping in bathtub. One side of the only toaster did not work.
Kelley Tue, 12 March 2024
Very good
Liked: Breakfast and staff was cool
Disliked: Halls a little noisyHotel was kind of hidden, we went to the wrong one at first
Kimberly Tue, 12 March 2024
Superb
Liked: Great room, nice bed, good shower.
Disliked: Parking lot is for cars only, no parking for a truck with a trailer. We had to get permission from a local restaurant to park in their parking lot and then walk to the hotel.
Kyle Fri, 8 March 2024
Very good