Liked: Easy to find; clean rooms.
Disliked: Ice maker broken on my floor.

First room we were given was awful so I had to get our stuff and go back down to ask for another room. The pool was nasty and there were yellow jackets near the outdoor table by the pool where we were sitting, along with ants. It just didn't seem like a clean, upgraded hotel. I will never stay there again. I am not happy with the stay there. I was there with my daughter for a concert which was great and she loves to swim but said the pool was nasty and smelled like pee. We went to another concert in Atlanta before the 4th of July and got a much nicer room for less money than this one in Charlotte.

Disliked: First room was nasty and smelled of smoke; mildew.

Old hotel that badly needs refurbishing. It has great potential but it just hasn't been updated in many years. Breakfast was minimal. We ate elsewhere.

Liked: Fairly clean.
Disliked: Everything old and outdated.

Very good

Exceptional

Good

Very good

Liked: The breakfast
Disliked: The hotel elevator got stuck on the 7th floor a few times.

Exceptional

Liked: The rooms are very clean and plentiful with everything you need. The staff is amazing they really looked out for my family during a difficult time. Thank you Comfort Suites!
Disliked: Nothing, everything was perfect

Liked: Cleanliness
Disliked: Breakfast was lackluster. Eggs were dry and not enough fruit selection

Liked: The cleaning ladies are very nice.
Disliked: Upon check in. The host was very short and seemed to be bothered I was there. The check in experience was 0/10. The pool was empty, and the elevator reaked of Marijuana.

Exceptional