Comfort Suites Portland Southwest Guest Reviews
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8.1 miles from Portland centre |
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Naomi Fri, 8 March 2024
Pleasant
Jayne Mon, 26 February 2024
Great until not.
Liked: The convenience and cleanliness was great!
Disliked: I booked a two night stay, everything was great until we left for the day and one of our bags went missing. Someone most definitely went into our room. There were fresh towels (the room wasn’t cleaned which was fine).Frustrated and after a long hard sanity check, my brother and husband went and talked to the concierge. My brother Uber driver was with them at the time and I will admit, my brother got a little heated because the contents of his back pack valued to about $4000. The person working at the desk was obviously confused and didn’t know how to handle the situation. Once my brother left the hotel my husband apologize and came back up. A few minutes later my husband received a call to go back down to the front desk and the man asked for all of our information, so he gave it. The concierge then received a call from one of the other “residents” and tried to accuse of threatening arson which was not true what so ever. I am 5 month pregnant and have a 1.5 year old and we were so uncomfortable that we up and left in the middle of the night. I have yet to check and see if anything else is missing, but this has been the absolute worst costumer service experience ever. We were just looking for help locating our belonging that had been stolen. My brothers Uber driver (totally unbiased) was there for the whole interaction to back up our situation.
Bonnie Sun, 18 February 2024
This is our favorite go...
Liked: Perfect for short stay. Clean. Comfortable bed. handy off I-5. Breakfast.
Disliked: Perfect. No compliants
Polly Sun, 11 February 2024
Superb
Liked: The hotel was warm, very comfortable and having breakfast just downstairs was great! Our stay was due to a power outage at home and we felt very fortunate to find a hotel so close.
Angela Sun, 11 February 2024
Exceptional
Liked: It was quiet in our room, and bed was comfortable.
Disliked: the pool was closed, there was no soda vending machine and the cooler in the lobby didn’t get filled until the day we were leaving, water pressure wasn’t very good.
Jennifer Thu, 1 February 2024
I'll stay there again if...
Liked: The breakfast and how nice the staff was and the cleaness
Disliked: Everything was perfect
Ying Sun, 28 January 2024
Very good
Liked: The duvet is very very comfortable. The staff helped to change room after request.
Disliked: The duvet makes me feel hot and hard to sleep.Some rooms are facing towards the main road, it was loud.
Kayla Sun, 28 January 2024
Location wasn’t bad! But for...
Liked: Wasn’t a bad location.
Disliked: Our “no smoking room” smelt like cigarette smoke so bad! It was awful. I won’t be coming back for that reason.
Veronica Sat, 27 January 2024
Superb
Linda Wed, 24 January 2024
Exceptional
Liked: Large comfortable room. Friendly staff, hot breakfast, right off the freeway.