Comfort Suites Austin NW Lakeline Guest Reviews
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16.9 miles from Austin centre |
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Wilson Thu, 18 April 2024
Superb
Melissa Mon, 15 April 2024
Tear down and start over!
Liked: The location was good. The beds were comfortable.
Disliked: There was so much noise from the other rooms. Especially across the hall! The door opened and closed all night. I swear they were dealing drugs out of the room! The elevator was crap. The bathroom was dirty. The bedding had holes. Behind the mattress there was dirt and hair. It had an odor in the whole place! It just needs to be torn down to be honest!
Patricia Sat, 13 April 2024
Great customer service! Welcomed and...
Liked: Loved it!
Disliked: Great location!
John Sun, 7 April 2024
Pleasant
Disliked: There was no ice in the ice machine at all.
Ana Tue, 2 April 2024
Exceptional
Liked: I like the cleanliness of the hotel
Disliked: I didnt like that the only washer machine in the location was broken down.
Lisa Tue, 2 April 2024
Bad
Liked: Nothing
Disliked: There was a discarded tampon in our ice bucket! When we called the front desk, we were told to throw it away or wait until the staff could clean again. The bathtub had small hairs in it. Mold in the corner of the tub and rust around the drain. Dirty clothes under the sofa sleeper. The staff was unconcerned with anything more than reading a book, painting their nails or playing on their phone. The room was "cleaned" but still nasty. Left a message for the manager to call me when we left. Called the manager today and left a voice mail and no call uet!
Alan Tue, 26 March 2024
Good
Kora Tue, 19 March 2024
Exceptional
Liked: Clean and accommodating to our family
Keith Mon, 18 March 2024
it was fun and I...
Liked: how the room looked and how it was clean/ comfortable.I just loved everything about it.
Disliked: I liked everything about it.
Cohen Sun, 17 March 2024
Bad
Disliked: They allowed us to book when they were fully booked up