Comfort Inn & Suites Hamburg Guest Reviews
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2.6 miles from Hamburg centre |
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Scott Wed, 20 March 2024
Nice experience
Liked: Centrally located to local attractions, easy access to the interstate.
Disliked: Internet was spotty. It did not work the majority of time we stayed
Nicole Wed, 20 March 2024
Very good
Larry Tue, 19 March 2024
Passable
Liked: Convient
Disliked: Shower was very bad and
Sezai Wed, 13 March 2024
Very good
Liked: The property in Hamburg, NY, met our basic expectations. The location was convenient, and the property itself was clean and quiet. Additionally, they had a heated swimming pool, which was a nice amenity. Considering the price we paid, it served its purpose adequately.
Dorianne Wed, 13 March 2024
Very good
Alfred Mon, 11 March 2024
Passable
Liked: Wide assortment of breakfast food.
Disliked: The heater in the room was not functioning properly. Maintenace came to fix it. It worked for a short period then just blew cold air. The temperature outside was in the 40's.
You Sun, 3 March 2024
Awesome! Loved the pool.
Liked: The breakfast was cool, just wish there was better things, such as BUTTER..
Disliked: Everything was great! I dont really have anything i can say that i didnt like
Lincoln Thu, 29 February 2024
Practical, affordable & easily accessible
Liked: Location and we got a room by an exit door.
Disliked: Pool wasn’t open.
Samantha Tue, 27 February 2024
Good
Liked: The room was huge for the suite w sofa.The bed was comfortable, and the pillows !Very close to restaurants and not far from the malls/shopping plazas.Was quiet, and the staff were nice.
Disliked: The hotel definitely needs a lot of updates from outside and in the building.The pool was closed due to being painted to then to being told they were using the outside hose to fill the pool. It definitely seems the workers are trying their best to accommodate the guests' needs. This hotel needs to be inspected and updated.The only reason I booked to stay 2 nights was to be able to get away with my daughter and not have to leave to be able to use the pool.Unfortunately, it wasn't the Staffs fault for it not being available.Luckily, another hotel was able to let us use their pool due to our scenario.The room was very big and we enjoyed the space.The first night trying to take a bath w/the water not even halfway filled in the tub, the hot water ran out. I'm assuming maybe this could have been the hose being used, causing the water to not stay warm. I did mention it to the assistant manager the next day, and she mentioned there were some hot water issues on my side on the right side of the building... Also, outside the side entryway, the system to be able to enter was torn up the box outlet as well as another in the front area. The hallways in the hotel smelled from the smokers, and the lobby lounge area wasn't very clean at all. It again definitely needs tlc and to be inspected to ensure it's up to date, and guests feel more comfortable and able to enjoy any added amenities. If it wasn't for the friendly staff, I definitely would have left sooner when I had the chance. The breakfast is OK, not like the Hampton or Hilton, but it's not the best either. Unfortunately, I won't return to this hotel again unless I see it's been updated.
Bobbi Sat, 24 February 2024
Pleasant
Liked: Staff was very good friendly and courteous!
Disliked: Water flooded floor broken windows toilet didn't flush properly