Comfort Inn Independence Guest Reviews
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1.6 miles from Independence centre |
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Crystal Thu, 25 April 2024
Superb
Liked: Location, breakfast option and staff were all great.
Disliked: Honestly there isn't anything I can recall
Abraham Thu, 18 April 2024
It was decent - front...
Liked: Overall, the Hotel was nicer than others in the area that I’ve stayed at.
Disliked: The Bathroom floor was sticky AND the bottom shelf (under the sink) where towels were was majorly dusty. I took one of the towels and cleaned it off.
Doss Mon, 15 April 2024
Very good
Linda Sat, 13 April 2024
Superb
Rose Fri, 12 April 2024
Superb
Michael Fri, 12 April 2024
Poor
Caitlin Wed, 10 April 2024
Superb
Liked: The bedroom was clean and the building is nice! We had easy access to our room once we realized we had to turn the handle upwards to open instead of down. Would stay again!
Dan Mon, 1 April 2024
Superb
Faydeana Sat, 30 March 2024
Best value with some issues...
Liked: Best value for lodging near CWRU. 20 minutes to campus. Would have had to pay almost double anywhere else.Rooms were decently clean.We slept pretty well.Breakfast was adequate and satisfying.Loved having all day drinking water and hot water/coffee that never ran out and was always hot.All the staff were very friendly.
Disliked: 1. Sofa bed mattress cover was stained and had a small piece of trash on it when we opened it up. They gave us a lot of sheets to cover it up and also a discount for one of our nights (we were thinking we should have gotten 2 night discount since the issue was still there on the second night)2. Tub drain did not catch hair. Clogged very easily.3. No fitness center.
Erin Tue, 26 March 2024
We want a refund because...
Liked: My client decided not to check in due to the terrible customer service he received upon attempting to check in. He went to see the room and it was very unwelcoming and requested a refund and still have not heard about the refund.
Disliked: Nothing was right about it. You need better staff and respectful employees.