Great breakfast. Staff very helpful. Beds were comfortable. Will stay there if I come back that way.

Liked: Spacious comfortable rooms.

Good

Liked: Excelente
Disliked: Everything is Good

Bed bugs

Liked: It was in a good location. Price wasn’t outrageous.
Disliked: When I got there the lady at the front desk was rude. I wasn’t aware there would be a $100 deposit for incidentals and the room I stayed in had bed bugs but I didn’t notice bites until I left.

Liked: Close to the airport. My flight didn't get in until 11 pm
Disliked: I called after I booked the room about the shuttle, they said the would pick me up the shuttle runs that late.To pick me up. I called the hotel the day of my flight 9 times no answer. Got in to Grand Rapids called again 4 times no answer. Had to get Uber

Liked: I really liked the shower and the dove soap
Disliked: They were having a big party and the people were loud and rude. We couldnt get any sleep. We had to get up in the morning exhausted the breakfast was good but by time we got there there was none left. It was just a big problem.

Poor

Disliked: The tub had hair in it dirt on the carpet the fan in the bathroom was falling down .the curtain came off the hooks and the light was coming in

A friendly hotel with a...

Liked: The staff went out of their way to accommodate guests.
Disliked: Not enough ice machines.

Just soso

Liked: Bed was good
Disliked: Room had hair in bathtub and a pill on floor that I saw within 2 minutes.Front desk was unattended for about 8 minutes when my card deactivated. Housekeeper showed up and opened my door eventyally

Liked: I reserved a room with a bathtub so I could soak my sore muscles (I work in nursing) the bathtub was cracked and had black hair in it. It was disgusting. I should not have had to clean it myself just so I could shower. I do NOT Ggive this hotel any stars

Good

Liked: It’s close to the airport.