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Holiday Inn Knoxville N - Merchant Drive eee - (855) 271-6236
Holiday Inn Knoxville N - Merchant Drive, 5634 Merchants Center Boulevard, Knoxville, TN -(855) 271-6236
Area: Knoxville North
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BOOK ONLINE OR CALL - (855) 271-6236
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (895 Ratings)
5.1 miles from Knoxville centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball football track basketball swimming rowing and other sports teams. This Knoxville TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium home of the Tennessee Volunteers football team and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park Gatlinburg Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville TN hotel also provides business travelers with access to copy and fax services a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` WiFi
` Snack bar
` Outdoor pool (seasonal)
` Special diet menus (on request)
` Shared lounge/TV area
` Adult only
` outdoor pool
` Accessible parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Kid-friendly buffet
` Shallow end
` Wine/champagne
` Fruits
` Outdoor furniture
` Spa lounge/relaxation area
` Fitness
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Minimarket on site
` Parking on site

Holiday Inn Knoxville N - Merchant Drive Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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2

Disappointing - 2.0 out of 5

Billy, Knoxville, visiting Thompson Boling Arena at Food City Center Thu, 19 December 2013

The staff was unprofessional and need better training.

Liked: The rooms where clean and nice.
Disliked: The night time clerk was hot tempered and border line rude.

5

Exceptional - 5.0 out of 5

Angela N, Knoxville, TN Wed, 26 September 2012

This was my first stay at the Clarion Inn Knoxville. The staff were very courteous and friendly and the rooms were very clean. I would highly recommend this hotel and look forward to staying here again. Hats off to this hotel and their employees for an outstanding service!

Liked: Highly recommend.

5

Exceptional - 5.0 out of 5

Deborah Thu, 21 March 2024

Exceptional

Liked: Breakfast was really good!
Disliked: There wasn’t anything that i didnt particularly like. It was very good. I was well satisfied with the food, service and the location of the breakfast bar.

5

Exceptional - 5.0 out of 5

Dornberg Wed, 20 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Joshua Mon, 18 March 2024

Exceptional

4

Very Good - 4.0 out of 5

Matthew Sun, 17 March 2024

Very good

3.5

Good - 3.5 out of 5

Mara Fri, 15 March 2024

Convient location, crabby employee on...

Liked: Clean facility. Location was busy and well lit up. Lots of surrounding businesses like Starbucks etc.
Disliked: Lady that greeted us that evening when we arrived very late (3am) was crabby and rude. She obviously hates her life. Had a service pet with us that had very little places around the hotel to go potty.

0.5

Poor - 0.5 out of 5

Bernardo Thu, 14 March 2024

Never staying in a holiday...

Liked: Charging me for everything breakfast was good but 8 bucks for breakfast ummm no never staying in a holiday inn
Disliked: They charge for breakfast I didn’t even eat good cause they made me feel uncomfortable asking for the paper showing I did pay

3.5

Good - 3.5 out of 5

David Sun, 10 March 2024

Easy location off highway but...

Liked: Beds clean and comfortable
Disliked: Room 316 right by elevator and faced very busy highway with excessive road noise which woke me up several times during the night. Also, parking lot light shone directly into the room.

5

Exceptional - 5.0 out of 5

Terry Wed, 6 March 2024

Exceptional

Liked: Having the restaurant/bar on site was amazing. Good food and didn’t have to leave to find something to eat

5

Exceptional - 5.0 out of 5

Barbara Sat, 2 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Schouten Tue, 20 February 2024

Superb

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Holiday Inn Knoxville N - Merchant Drive 5634 Merchants Center Boulevard, Knoxville, TN