Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews
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1.8 miles from Batavia centre |
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Lloyd Thu, 21 March 2024
Bad
Liked: We did not stay due to the hotel was not clean
Disliked: Clean hotel
Kimberley Thu, 21 March 2024
Pleasant
Liked: The interaction with the staff in person was delightful.
Disliked: The wifi was down the entire time. When I asked the front desk, they responded with "well its working on my phone."
Ramon Mon, 18 March 2024
Good
Ryan Sun, 10 March 2024
Pleasant
Timothy Mon, 4 March 2024
Pleasant
Liked: The water park was fantastic. Perfect for kids of all ages. Went there with a 17yr old, 14yr old 12 yr old and 2yr old, they all had a blast. The waterpark was clean, well lit, and the staff was very friendly. The hotel staff was also very friendly, helpful and accommodating
Disliked: The hotel was empty and dingy and dirty. We had to move rooms because most of the electrical outlets in our room didn't work, the water that initially came out of the faucet was brown, the tub had no stopper to bathe my toddler, there was still garbage in the room from previous guests, the AC unit didn't function correctly.
Desserae Thu, 29 February 2024
I will NEVER stay THERE...
Liked: Location and the 3 Jamacian gentleman who tried to accommodate the problems we had
Disliked: Roaches and extremely dirty
Lis Tue, 27 February 2024
Bad
Liked: ...the staff were very nice
Disliked: The rooms were dirty and it has Roaches all over. The food terrible...
Christopher Tue, 27 February 2024
Homeless shelter
Liked: They are housing the homeless on most of the rooms on my floor. Had coupon for free groceries taped to the door. Had sheriff cone to remove homeless from room next door in the middle of the night for fight. Bath sink faucet was leaking. Horrible experience.
Disliked: Same
Diane Mon, 19 February 2024
Worst place I've ever stayed...
Liked: Nothing
Disliked: 5 guests with 3 beds should be allowed an extra blanket and pillow. 1 room didn't have fridge. Ceiling falling in in both rooms very bad interior everything is broken including walls and doors. No ash tray in smoking room, they told us to put cigs out wherever, no ice buckets either room breakfast awful coffee awful. Vending machine took our money 3 times and front desk wouldn't return it. $20 extra per person for Waterpark. No towels there. Hot tub colder than the pool. Bugs in the bathrooms both in rooms and Waterpark. Smoking rooms only smoking because there is a garbage bag tied over smoke detector. No ventilation in room.
B Mon, 22 January 2024
Cockroaches gave me anxiety. I...
Disliked: There were Roaches in the hallways as well as the room. The bed was not comfortable, pillows were small and very beat. There is no bar, nor a pool table, and or darts. Which is the reason I chose said place Not all staff was cranky. But some were, everyone has days. Exterminator. Would definitely be a step in a productive direction. False advertisement is something that is indeed a sad doing.