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Quality Inn & Suites Palm Island Indoor Waterpark eef - (855) 208-4301
Quality Inn & Suites Palm Island Indoor Waterpark, 8250 Park Road, Batavia, NY -(855) 208-4301
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BOOK ONLINE OR CALL - (855) 208-4301
1.9
HOTEL RATING: 
POOR
1.9 out of 5 (624 Ratings)
1.8 miles from Batavia centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia NY hotel is also convenient to many local points of interest like Darien Lake theme park the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia NY hotel can enjoy amenities like free high-speed Internet access an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center like a public computer with Internet access and copy and fax services. With its nine spacious banquet and meeting rooms the hotel is the perfect venue for your next special event. Rest relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee microwaves refrigerators hair dryers curved shower rods irons ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Games Room
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Water park
` Wheelchair accessible
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Free WiFi
` Lift
` Toilet with grab rails
` Visual aids: Braille
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews

Overall Average Score: 
Poor (1.9 out of 5)

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0.5

Poor - 0.5 out of 5

Lloyd Thu, 21 March 2024

Bad

Liked: We did not stay due to the hotel was not clean
Disliked: Clean hotel

3

Pleasant - 3.0 out of 5

Kimberley Thu, 21 March 2024

Pleasant

Liked: The interaction with the staff in person was delightful.
Disliked: The wifi was down the entire time. When I asked the front desk, they responded with "well its working on my phone."

3.5

Good - 3.5 out of 5

Ramon Mon, 18 March 2024

Good

3

Pleasant - 3.0 out of 5

Ryan Sun, 10 March 2024

Pleasant

3

Pleasant - 3.0 out of 5

Timothy Mon, 4 March 2024

Pleasant

Liked: The water park was fantastic. Perfect for kids of all ages. Went there with a 17yr old, 14yr old 12 yr old and 2yr old, they all had a blast. The waterpark was clean, well lit, and the staff was very friendly. The hotel staff was also very friendly, helpful and accommodating
Disliked: The hotel was empty and dingy and dirty. We had to move rooms because most of the electrical outlets in our room didn't work, the water that initially came out of the faucet was brown, the tub had no stopper to bathe my toddler, there was still garbage in the room from previous guests, the AC unit didn't function correctly.

0.5

Poor - 0.5 out of 5

Desserae Thu, 29 February 2024

I will NEVER stay THERE...

Liked: Location and the 3 Jamacian gentleman who tried to accommodate the problems we had
Disliked: Roaches and extremely dirty

0.5

Poor - 0.5 out of 5

Lis Tue, 27 February 2024

Bad

Liked: ...the staff were very nice
Disliked: The rooms were dirty and it has Roaches all over. The food terrible...

0.5

Poor - 0.5 out of 5

Christopher Tue, 27 February 2024

Homeless shelter

Liked: They are housing the homeless on most of the rooms on my floor. Had coupon for free groceries taped to the door. Had sheriff cone to remove homeless from room next door in the middle of the night for fight. Bath sink faucet was leaking. Horrible experience.
Disliked: Same

0.5

Poor - 0.5 out of 5

Diane Mon, 19 February 2024

Worst place I've ever stayed...

Liked: Nothing
Disliked: 5 guests with 3 beds should be allowed an extra blanket and pillow. 1 room didn't have fridge. Ceiling falling in in both rooms very bad interior everything is broken including walls and doors. No ash tray in smoking room, they told us to put cigs out wherever, no ice buckets either room breakfast awful coffee awful. Vending machine took our money 3 times and front desk wouldn't return it. $20 extra per person for Waterpark. No towels there. Hot tub colder than the pool. Bugs in the bathrooms both in rooms and Waterpark. Smoking rooms only smoking because there is a garbage bag tied over smoke detector. No ventilation in room.

0.5

Poor - 0.5 out of 5

B Mon, 22 January 2024

Cockroaches gave me anxiety. I...

Disliked: There were Roaches in the hallways as well as the room. The bed was not comfortable, pillows were small and very beat. There is no bar, nor a pool table, and or darts. Which is the reason I chose said place Not all staff was cranky. But some were, everyone has days. Exterminator. Would definitely be a step in a productive direction. False advertisement is something that is indeed a sad doing.

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Quality Inn & Suites Palm Island Indoor Waterpark 8250 Park Road, Batavia, NY