Casa Monica Resort & Spa Autograph Collection by Marriott Guest Reviews
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0.2 miles from St Augustine centre |
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Roger, Waycross, visiting St Augustine Amphitheatre Tue, 7 May 2013
My wife and I liked the fact that it's within walking distance of a lot of historic sites, museums, shops, etc. We'll stay there again when we go to future concerts at the St. Augustine Ampitheatre, which is a fairly short drive from the hotel.
Liked: Felt safe for the most part. Good to have to use your room key to rise above the ground floor, for example.
Disliked: Our view of the dining room roof wasn't exactly romantic, but I'm sure if I'd paid more, we'd have enjoyed a better view.
Jan Sun, 24 March 2024
Good
Liked: Nice location in a top destination Valet service guy was very good Nice lobby and cosy place to stay in
Disliked: Some issues with service individual for us / concerns reception and breakfast service
Terry Thu, 21 March 2024
lovely and convenient to enjoying...
Disliked: the main thing we did not like was the fact that the Golf station was not available as our trip centered around the Players tournament and it would have been nice to hear the commentary on that channel before and after we visited the tournament. otherwise the place is lovely.
Rhonda Sun, 17 March 2024
Passable
Liked: Staff was friendly.
Disliked: Restaurant food was terrible.Description of The Queen Premier was not what room was actually Pillows was overly used and uncomfortable.
Mark Sat, 16 March 2024
Pleasant
Liked: Beautiful historic hotel with a great vibe
Disliked: Staff allowed a man to work out in the hallway at 7:00 AM. The grunting from this idiot and the thud of the dumbbells hitting the floor woke up half the hallway and when I complained the staff was reluctant to even ask him to go onto the gym like a normal person. Unauthorized charges on my bill totaling over $100.00 dollars with no explanation as to what the charges were for.
David Mon, 4 March 2024
Exceptional
Luciano Sun, 3 March 2024
Great place to stay when...
Liked: The location is perfect for touring the old city. Gorgeous architecture plus the hotel itself is stunning. The hotel restaurant is great as is their staff.Cleaning staff were amazing.
Disliked: The only thing I didn't like was the hot water in shower was not hot enough.
Kate Tue, 27 February 2024
Very good
Liked: Location is perfect, beautiful lobby, the most comfortable bed and pillows.
Disliked: The wall was peeling in a rather large spot in the bathroom. Stains on ceiling. Disappointing upkeep for the cost of the room.
Mark Sat, 24 February 2024
Exceptional
Claudia Tue, 20 February 2024
Great stay , just over...
Liked: Location
Disliked: Price
Laurie Thu, 15 February 2024
Very disappointing.
Liked: There is only one elevator on the property which makes getting to your room on the fourth floor equivalent to walking about a City block. Elevators are intermittently, working both rooms for very dark and dingy. Fixtures such as make up mirror did not work. Onto occasion valet, changed my radio stations. Turned off my headlights and adjusted my mirrors that are actually locked. Valet took 45 minutes because they could not find the vehicle. No bellhop to bring our luggage down so they sent the electrician. Very on organized unfriendly and not Andy Capp assistant.
Disliked: Valet, losing our car and blaming it on us saying we told him it was a different vehicle. No bell hop in the morning to come up and get our luggage that they sent the electrician. Only one elevator in room was about one city block from the elevator on the fourth floor. Very small windows and very dim in the rooms. Very dark hallways.