Sonesta Simply Suites Las Vegas Convention Center Guest Reviews
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4.2 miles from Las Vegas centre |
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Lashera Tue, 26 March 2024
Exceptional
Brannon Sun, 24 March 2024
short
Liked: The worst thing was the miscommunication between booking.com and the property. I was told I had no reservation and I waited at the desk for an hour to get things straightened out.
Disliked: See above. I will not use booking.com again
Randy Sun, 24 March 2024
Pleasant
Bonnie Sun, 17 March 2024
Not a safe, friendly location.
Liked: The amenities were good.
Disliked: The tent city outside my window was not a positive experience. They allow people to park in the handicap spaces that don’t have the appropriate plate/placard.
Carol Sat, 16 March 2024
Exceptional
Liked: Proximity to Sphere
Alex Fri, 15 March 2024
excellent
Liked: room was clean - area was quiet
Disliked: n/a
Ivette Thu, 14 March 2024
Quiet and comfortable stay
Liked: Kitchen and good customer service
Disliked: Kitchen needs to be more cleaner smelled like food.
Ana Thu, 14 March 2024
Poor
Liked: I killed a small cockroach and woke up with another One crawling in my arms
Disliked: See cockroach in the room
Thomas Thu, 14 March 2024
First time at Las Vegas...
Liked: The room setup was great. The beds and pillows were very comfortable. The long table for dining and doing work was outstanding. The bathrooms were clean.
Disliked: Parking at the side entrance it took between 8 and 12 swipes of the card to get it to activate. The card reader definitely needs to be fixed or replaced and it was not just me and my roommate but it was also other people that were at the door when we pulled up to park each day after our event was done for the day and they were steadily swiping their car in and out trying to get it to activate and open. Also my microwave was inoperable from Saturday to Monday morning. Fortunately the maintenance guy came up that morning and replaced it with a new microwave but I was unable to heat up food until he did that Monday morning.
Ledge Tue, 12 March 2024
I’m still here awaiting my...
Liked: The staff is the best. The kitchen and comfy home like feel is amazing!! It’s quiet, right next to the strip which is awesome, I can see the sphere right outside. I actually love the Sonesta and will always come back here.
Disliked: I saw a bug crawling the wall but it’s gone haven’t seen any more. Also I was treated a bit unfairly for a moment by a staff member who was just outright rude, but it was rectified over a bill that I didn’t believe I should’ve been charged. Had to call corporate to get that squared away, and that rude employee did a 360 towards their attitude towards the situation, in turn being kind in the end. The homeless encampment next door was a bit disappointing to see everyday but everyone has struggles so I’m not holding that against the hotel. Overall I have no other issues.