Candlewood Suites Alexandria Guest Reviews
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3.0 miles from Alexandria centre |
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Alex Tue, 24 October 2023
Very Disappointing for our specific needs. Hotel a little tired but staff were friendly.
Liked: Friendly Receptionist. She tried numerous times to call to let us know the room we ordered wasnt available but our phone was on silent.
Disliked: The disabled room we requested two nights before and confirmed as available was not available when we arrived. The room only had a tub which my wife couldnt use to get clean after our 8 hour drive on our way home after her having knee replacement surgery, which is why our hotel stays HAD to have at least a walk in shower. She waited until we got home and showered 8 hours later.staff did try to find a shower chair for her to use but couldnt find one. We ere vey disappointed after 40 minutes out of our way to a hotel with disabled access.
Alex Tue, 24 October 2023
Very Disappointing for our specific...
Liked: Friendly Receptionist. She tried numerous times to call to let us know the room we ordered wasn’t available but our phone was on silent.
Disliked: The disabled room we requested two nights before and confirmed as available was not available when we arrived. The room only had a tub which my wife couldn’t use to get clean after our 8 hour drive on our way home after her having knee replacement surgery, which is why our hotel stays HAD to have at least a walk in shower. She waited until we got home and showered 8 hours later.staff did try to find a shower chair for her to use but couldn’t find one. We ere vey disappointed after 40 minutes out of our way to a hotel with disabled access.
Amy Mon, 16 October 2023
Suites
Liked: Spacious suite with friendly front desk staff. Comfy queen bed and linens.
Disliked: Wish the bathroom had ventilation, so things did not get rusty.
Amy Mon, 16 October 2023
Suites
Liked: Spacious suite with friendly front desk staff. Comfy queen bed and linens.
Disliked: Wish the bathroom had ventilation, so things did not get rusty.
Monique Thu, 28 September 2023
Exceptional
Monique Thu, 28 September 2023
Superb
Hope Mon, 18 September 2023
Perfect
Hope Mon, 18 September 2023
Exceptional
Dwight Sun, 6 August 2023
visiting family
Liked: the hotel need same work it is showing it'S age
Disliked: It needed more cleaning in the common areas and the elavators
Dwight Sun, 6 August 2023
visiting family
Liked: the hotel need same work it is showing it'S age
Disliked: It needed more cleaning in the common areas and the elavators