MainStay Suites Denham Springs - Baton Rouge East Guest Reviews
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2.7 miles from Denham Springs centre |
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Nicole Fri, 12 April 2024
Absolutely Disgusting
Liked: Nothing
Disliked: Absolute Disgust! There was pubic hair in the tub and the whole room and bathroom were gross. When my husband went to ask for cleaner the front desk expressed no concern. No apologies, no sending someone else to clean, nothing. It was midnight and our toddler needed sleep or else we would have left that night. We were supposed to stay two nights but thank goodness Booking.com got us refunded and checked out early. Unfortunately the hotel can’t do simple math and it took a week to get them to refund the correct amount. Don’t count on talking to a manager. I called for 3 days in a row and there was never a manager present.
Katie Tue, 9 April 2024
Good
Liked: Property was clean and well maintained.
Disliked: I missed the part about it being pet friendly until we checked it so unfortunately we had a dog barking in the early morning hours on our floor but all in all it was a good stay. We were also charged for 6 night stay when we were only there for 2 however the staff was extremely helpful and very nice about getting it corrected.
Gray Wed, 27 March 2024
Very good
Liked: Location
Disliked: No parking due to box trucks and 18 wheelers taking up multiple parking spots
Christina Mon, 25 March 2024
Comfortable, friendly staff, cost effective,...
Liked: Clean and location was great
Disliked: Nothing
Dylan Mon, 25 March 2024
This hotel served its purpose,...
Liked: Location was pretty good and close to the interstate
Disliked: The property is just cheap. Needs some work and TLC.
Ashlea Sun, 24 March 2024
Passable
Heath Sun, 24 March 2024
Very good
Verified Hotel Guest Mon, 18 March 2024
Liked: Special kudos to hotel employee at the main desk. She was extremely helpful with a couple of special requests and did it all with a big smile.
Cathy Mon, 18 March 2024
Mini Kitchen are so very...
Liked: The staff is so friendly and helpful. The entire facility was clean and comfortable. I Definitely will choose them again.
Holly Sun, 17 March 2024
Exceptional