Service was excellent and same for the location.

Liked: Location.
Disliked: Room and bathroom somewhat small.

When I booked the reservation the person who helped was great, very friendly, helpful and knowledgable. A great price and staff, will definitely come visit again soon.

Liked: Great service; clean rooms; wonderful location next to everything at a great price.
Disliked: The experience was perfect!

We stayed on 10/26/12 for a concert at the Wilbur. I was quite concerned after reading reviews that were either 1 star or 5 stars. I gave it 5 stars and wonder what the 1 star reviewers experienced. We had a deluxe room which, for the $20 more per night, was absolutely worth it. The lobby is beautiful, the staff was friendly and efficient, the elevators ran perfectly, and the experience was excellent. If one is trying to skimp on everything, one should not be surprised if things aren't perfect. Spend the extra money. We'll stay there again.

Liked: Decor, staff, service.
Disliked: Nothing.

Great location

Very good

Very good

Disappointing

Very good

Very good

Liked: Dust in the room, Tap is broken, Very old facilities
Disliked: Location is amazing

Liked: The Staff was Great and Helpful ! Hotel was Clean...../ Location is excellent and Convenient
Disliked: NO

Superb

Good!

Liked: The people in the lobby were very nice and helpful
Disliked: The heaters and the bed size