Best Western Rochester Marketplace Inn Guest Reviews
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4.7 miles from Rochester centre |
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Brooke Tue, 9 April 2024
Liked: Everyone was friendly and helpful, breakfast was good, and the facility was clean. The only issue was a small leak coming through the ceiling of my room, which was quickly checked and I was offered a new room.
David Tue, 9 April 2024
Liked: Two waffle makers in breakfast room.
Disliked: Check-in staff wasn't very welcoming.
Anne Tue, 9 April 2024
Pleasant
Amanda Mon, 25 March 2024
Love this place!
Liked: The rooms were comfy, the breakfast was great, and the lady who works in the morning is always lovely!
Disliked: I stay here every year and this year was noticeably more expensive than the last few for the same nights and room, but it’s understandable.
Rinoaangel Mon, 25 March 2024
Really great!
Liked: Breakfast was delicious! Loved the location, would definitely come back again
Disliked: I wish we had a tub instead of a solo shower- was a little difficult to bathe my toddler
Gregory Sun, 24 March 2024
Exceptional
Kevin Sun, 10 March 2024
No compensation for late check-in...
Liked: The free breakfast was nice and had a good amount of choices
Disliked: When we tried to check in at 3:00 we were told the room wasn’t ready because they had a large group the night before. They told us to go and get something to eat and come back in an hour. After 2 1/2 hours, we were FINALLY able to get to our room.
Anne Thu, 22 February 2024
Great location, nights were loud...
Liked: Location
Disliked: Noise level at night
Wong Sat, 17 February 2024
Great!
Liked: Nicole the manager was amazing and really went above and beyond to help me with the reservation issue. The rest of the staff are also very friendly too.
Disliked: Please at the drink dispenser, have a sign to not put any personal bottle directly underneath the drink dispenser as it is not hygenic.
Judy Mon, 5 February 2024
I enjoy being next to...
Liked: The offering of breakfast
Disliked: Nothing