Best Western Plus Richmond Airport Hotel Guest Reviews
Write a review
1.5 miles from Sandston centre |
Write a review
Garry W, Capon Springs, visiting Colonial Downs Mon, 25 August 2014
We had a good stay. Motel is older but was clean and without bedbugs (yes, I check); staff were courteous and professional; breakfast was super good; would stay again.
Liked: Good place for the price.
Emma Mon, 25 March 2024
The only thing I was...
Liked: Continental Breakfast
Elizabeth Mon, 25 March 2024
Passable
Jodie Mon, 25 March 2024
Passable
Mayfair Sat, 23 March 2024
Good
Liked: Location
Gloria Tue, 19 March 2024
Exceptional
Liked: Customer service
Gloria Tue, 19 March 2024
Superb
Liked: Customer Service
Elizabeth Mon, 18 March 2024
I didn't like the stay...
Liked: I was given a room that smelled like people had been smoking for days in it. I asked for no rugs since I have lung problems. The smell of smoking was very strong and we had to go out to purchase lysol and febreze air freshener to try to eliminate the smoking smell but it do not help. My clothing attracted the smoking smell. I got sick from the smell of cigarette smoking smell. I can't believe that the people providing the reservation don't know how to read because specifically said no smoking room and no rugs. I will not be staying there again this summer like I was planning too. I am very disappointed with the lack of cleanliness of the property. Written by ELizabeth M.
Disliked: Cigarette smoking smell in the room and hallways.
Glenn Sun, 17 March 2024
Exceptional
Liked: Friendly staff, easy check-in, clean room, nice breakfast
Disliked: Everything was great but could have used a mirror in the main area so one person could get ready in the bathroom while one gets ready in the main area with the bed.
Leslie Sat, 16 March 2024
Never again.
Liked: The staff was helpful
Disliked: Tv didn’t work and after they couldn’t fix it they said they would move us to another room. Never saw the person again.
Krista Sat, 16 March 2024
Very good