Went to London for a Slayer concert at Bud Gardens. The hotel was beyond my expectations. It is so clean, and the staff is great. The pool area and plants are amazing, plus it has an arcade, and fitness room. It is close to everything. I will stay here again and again!

Liked: The atmosphere, the cleanliness and the service.
Disliked: Nothing.

Passable

Liked: The pool, and fish pond
Disliked: Broken curtains in room, broken light fixtures, light flickering over mirror, coffee machine broken, tap and faucet for bathtub was falling into wall (horrible puddy job). People partying outside my patio making it very hard to sleep.

Superb

Good

Liked: the pool
Disliked: The view was horrible. Couldn't be changed. I will not be coming back for a long time for the price you pay to have a horrible view. Pool was nice as always.

Great family memories.

Liked: Great pool area for small ones and he loved the fish

Exceptional

Pleasant

Liked: Friendly staff
Disliked: Nosey and n the hall and morningRoom had broken window and toilet was not working properly

Good

Liked: Clean room
Disliked: Doubt there is much control from the hotel but the pool is so incredibly busy and full all the time.

Exceptional

Liked: Felt like we were on vacation
Disliked: Got lost trying to find our room

Exceeded expectations

Liked: The pool is great. We didn't get to use the waterslide because it's only open on the weekends, but how cool is it that there's an indoor waterslide? My kids said it was just like Great Wolf.