Best Western Plus Gateway Inn & Suites Guest Reviews
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3.5 miles from Aurora centre |
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Owen Sat, 23 March 2024
Superb
Disliked: Shower door wouldn't stay on the track. We told the front desk staff as we were on our way out. They said they would contact maintenance. Hopefully it is fixed before the next guests arrive.
Monica Wed, 20 March 2024
Very good
Hogan Tue, 19 March 2024
The experience was positive. The...
Liked: Better than We expected
Disliked: Lighting controls could have been better. Light switches wer a long way from the main room.
Steven Fri, 15 March 2024
Exceptional
Liked: Friendly staff. Very helpful and kind.
Andrea Mon, 11 March 2024
Exceptional
Chad Fri, 8 March 2024
Superb
Lorraine Thu, 7 March 2024
Superb
Disliked: light in the room could be brighter, elevator can be updated.
Nancy Wed, 6 March 2024
Quiet and clean. Great breakfast....
Liked: Very clean and well keptUp
Ladonna Thu, 29 February 2024
Superb
Happy Sat, 24 February 2024
Great place, great value ---...
Liked: Very friendly and helpful staff; great quality for the price; wonderful free breakfast; clean and relaxing pool and hot tub; awesome location; nicely appointed room; close (walking distance) to numerous restaurants, theaters and shopping; very safeWe will DEFINITELY stay here again!
Disliked: Wish they had more handicapped parking. However, we also understand that they have limited parking space due to the small size of their property; therefore do not allow this to deter anyone from staying here!We also did not appreciate the mistruthful and extremely disrespectful comments that clearly were shared by individuals who had never even been guests at this hotel. One even included staged photos that were not even taken at this hotel! The staff here worked extremely hard to ensure our stay was a pleasant one, and they certainly do not deserve to be treated in such a disgusting manner. The rules are clearly explained during check in and on their website, as well as on the websites of every single reservation booking app. Therefore there is no excuse whatsoever for posting such total nonsense.