Exceptional

FANTASIC HOSPITALITY, LOVELY ROOM WITH...

Liked: The food in the morning was fantastic. The staff was absolutely amazing to work with. Our first room we were assigned was nonsmoking and smelled like it was a stale ash tray that had been smoked in for days and closed up and had no phone in it. So, I went down to the front desk and asked for the host to come up to the and check it out for us because I didn't want it to go against us and I had also asked if she could bring some air freshener, but she had said she would change our room for us, which she did. She was also very sweet and polite about it all. She also went up and went behind us and checked the room and then called us and let us know that she had went in and found the same things we did! EVEN WITH THIS HASEL WE WILL BE BACK WHEN WE COME TO RACE AND WHEN WE COME TO WATCH THE RACES!!!
Disliked: The only thing that was a down fall is the y'all have body wash, shampoo, and conditioner that has PUMPKIN OIL in it. Which I Michelle is highly allergic to, and it was not fun finding out while using it. But other than that hands down amazing HOTEL!!!

Superb

Liked: I watched the solar eclipse from the gardens of the hotel, which provide much space and are green. Staff was extremely friendly and distributed solar eclipse shades to every one.
Disliked: Coming from Europe, one is used to more variety in breakfast (some fresh vegetables, like tomato)

Exceptional

Disappointing

Liked: I would like a staff to call to discuss

Exceptional

Very good

Superb

Very good