Quality Inn & Suites East Syracuse - Carrier Circle Guest Reviews
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1.8 miles from East Syracuse centre |
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Donald Mon, 18 March 2024
Would stay here again.
Liked: Room was very recently renovated. Very nice and comfortable. Would definitely stay here again.
Disliked: Had a problem with the curtain to block out the outside light.
Trisa Mon, 18 March 2024
Passable
Liked: Breakfast was good
Disliked: Pool and work out room was not available didn't know until after I booked room
Ozembloski Sun, 17 March 2024
Horrible.
Liked: I didn't like it at all
Disliked: Our room overlooked the lobby outside of the pool, curtains were broken and would not shut all the way so light came in all night and if anyone walked in the lobby they could see us in our room. There was a constant buzz from something overhead. Bathroom had muddy footprints on the wall. No toilet paper only a box of Kleenex.
Wennik Sat, 16 March 2024
Good
Mann Fri, 23 February 2024
Exceptional
Elaine Tue, 20 February 2024
Very dissatisfied and disappointed!
Disliked: The facility was under renovations according to the website but when I arrived there were two cars at the front door. There was trash strewn along the front side of the sidewalks, curtains in most front facing rooms were all pulled back or tied up. This was not the quality I am used to from this chain. I felt very uncomfortable and unsafe and chose not to stay. I called the property and got no response. I messaged the property and got no response. I tried to reach the property through Booking.com and have had no response. Then.. this morning instead of the fee for the room. They took an extra 100! That is not right!
Kayla Tue, 20 February 2024
Overall it was fair.
Liked: Staff and breakfast were pleasant. The main lobby of the hotel was beautiful.
Disliked: Cleanliness of room. I originally booked at another hotel and once I arrived I was told they rerouted all their visitors to this hotel<
Sandra Mon, 12 February 2024
Fair stay, but they could...
Liked: How friendly all the staff was. The room was good. I liked that they had coffee all day.
Disliked: The breakfast wasn't the greatest. The warm food was cold. They could turn the time up on the waffle maker, every waffle me and my husband had was raw in the middle. The staircase was a mess, on one of the window seals in the staircase there was a warning package or something that showed somebody that had lung cancer and it was very graphic and disgusting so I finally threw it away. Looked like someone urinated in the corner of the steps. Our remote to our TV was broken our whole stay, (8 days) we asked them four times finally, on the last time we got a different remote. They could also think about turning up the max volume on those TVs for people that have hard hearing like me. One of the lamps in our room would not work. They state that there's absolutely no smoking in the building but no matter what time of day it was we could smell someone smoking pot inside.
Twanda Sun, 4 February 2024
Amazing
Liked: Location
Disliked: Can’t complain
Patricia Mon, 22 January 2024
After giving me a more...
Disliked: They 1st tried to give me a room next to another room that was completely destroyed & had a STRONG ORDOR that seeped into the room they wanted me to take. I refused the room