Best Western Plus Carriage Inn Guest Reviews
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1.5 miles from Van Nuys centre |
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Setareh Sat, 23 March 2024
Comfortable, clean, would stay again
Liked: The staff did a great job keeping the room/ property clean and we saw security walking around so we felt safe
Disliked: One block over is a bad neighbourhood, we were lucky to have the ability to drive with our own car to places we wanted to visit but wouldn’t recommend walking outside beyond the property
Clifford Thu, 21 March 2024
Very good
Beth Thu, 21 March 2024
great and well worth it....
Liked: Clean and comfortable. Rooms a good size and amenities were nice. Staff is friendly.
Disliked: lots of noise on the side near the freeway.
M Thu, 21 March 2024
Good
Disliked: This motel charges $12.00 per day for parking. It's located in a sketchy area, so guests have no choice but to pay to park. The alternative is to search out on-street parking in a bad neighborhood. It's a MOTEL, not a hotel. They have parking. Why add on the charge? This extra fee is ridiculous.
Roger Thu, 21 March 2024
We enjoyed the quiet hotel
Juan Thu, 21 March 2024
Superb
Matthew Wed, 20 March 2024
Good for a quick business...
Liked: Cleanliness was good for it being a Best Western. There's a sign you put on your bed to request your sheets to be changed, I didn't use it but my sheets were changed regardless. They even put the ironing board away after I had left it out. I liked that the room to grab ice/ and access to the vending machines from was locked unless you had your hotel key card, as well as the pool.
Disliked: There is a charge for parking, which seemed unfair for the price of the stay for the room. It would make sense for multiple guests or cars but not for just one car. I called ahead to ask for early check in, but was greeted with some pushback and attitude at the front desk undermining the time I told them I would be there by. Overall it was pretty noisy due to the busy street, but there is no soundproofing between the walls of each room either. There is no free breakfast, and when you ask for breakfast spot recommendations, they push you on the Denny's that's connected to the hotel. The 24hour Denny's explains the sparse parking spots available. Wished they had a hot tub.
Leona Mon, 18 March 2024
We’ll stay again next time...
Liked: The Carriage Inn was perfect, clean, staff was competent & kind. And it was affordable & close to hop on the 405.
Disliked: Nothing
Johanna Sat, 16 March 2024
Superb
Bryan Mon, 11 March 2024
Decent for a night.
Liked: Location was decent! Friendly staff!
Disliked: WEAK SHOWER HEAD PRESSURE! Still had to pay for parking too. Clean enough, but some left over hair found on bathroom floor. Disappointed as usually best western comes through for me in past. Maybe it's just this location?