Best Western Brantford Hotel and Conference Centre Guest Reviews
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2.4 miles from Brantford centre |
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Lindsay Sat, 13 April 2024
Exceptional
Conner Fri, 12 April 2024
Superb
Krystal Tue, 2 April 2024
Pleasant
Linda Tue, 2 April 2024
Monday morning staff.. very rude!!(Mars)
Liked: Location is great.
Disliked: I reserved 2 rooms together.. but when we arrived they put our party on separate floors. The idea is to be together!!
Andrea Mon, 1 April 2024
Very good
Carol Mon, 18 March 2024
Good
Liked: Staff very friendly and room was great size and clean. Breakfast was great also.
Disliked: Yikes hot tub very dirty and pool dirty,
Brittany Sat, 16 March 2024
Only 10 is for the...
Liked: Restaurant evening staff, absolutely amazing. All week , it is actually what made us change all of our dinners to stay within because of their service. Hands down.
Disliked: Our room , - the bed had a hole in it. The bathroom drains never drained properly. The shower.. one second it went completely burning hot and then ice cold. Talk about showering super fast. The bathroom floor had a big separation from one room to other.. so the amount of times almost falling into the bathroom was crazy. So unsafe.The pool.. disgusting... I don't think they ever cleaned it. The hot tub had A RING around it outside and in of dirt and hair. And the chemical usage literally BURNT our eyes.. where we had to go get them check and eye drops. Whoever was in charge of pool cleaning.. just was lazy and dump chemicals and didn't bother recording levels. I have stayed here MANY times over the last few years traveling. And this time was very sad and heartbreaking. I have yet to book our next trip because I am little hesitant. We had issues last trip with being physically attacked by a construction worker the hotel hired. Manager gave us a free night and we let it go and re booked. But now this.. it just feels like it's going down hill alittle... it makes us sad because this was our home away from home.
Joanne Thu, 7 March 2024
Quiet, clean, and convenient
Liked: Nice
Omolola Wed, 6 March 2024
Exceptional
Janine Fri, 23 February 2024
Exceptional
Liked: Breakfast was okay. Order is better than buffet. Weekend buffet is good
Disliked: The pizza was part of staycation. Was 15 minutes in oven