Aiden by Best Western Austin City Hotel Guest Reviews
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2.2 miles from Austin centre |
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Cat, Salina, visiting Mohawk Austin Thu, 5 March 2015
The overall condition of hotel was very good and breakfast was fresh and had quite a selection of food. As stated in my negatives, my biggest complaint is that my check in was at 3 but they said their system was down and I could not check in until whenever they called me (which turned out to be an hour or so after 3). They didn't have any sort of back up system to use in case of such a problem. And nothing was offered to make up for the late check in and when we asked about a discount, we were told since we booked online, there was nothing they could do about costs, except offer us "points" of the sort to use toward a future reservation. But that required a sign up for an account and we don't travel enough to make an account worth having. So, all in all, it just may be our fault we did not read the stipulations of booking online through other companies. Other than the late check in, everything else was very good!
Liked: Close to venue we were visiting, big breakfast.
Disliked: Late check in; no discount.
Steven S, Round Rock, visiting Emo's East Austin Mon, 12 May 2014
Liked: Very roomy, great location from Emo's. Only took about 6 minutes to arrive.
Disliked: They won't let you on the balcony in the room we were in. They had a window that led to this balcony, but had a warning stating not to remove screen or go out the window. What's the point in having one in the first place?
Phillips Sun, 14 April 2024
Good
David Sat, 13 April 2024
Exceptional
Arielle Thu, 11 April 2024
Superb
Liked: Great price, great breakfast, solid gym.
Disliked: Have to Uber into places but only 5 min drive
Sasha Wed, 10 April 2024
Excellent
Liked: Excellent staff, comfortable rooms and beds
Disliked: Diner was being renovated so closed
Mary Wed, 10 April 2024
Nice stay in Austin.
Liked: Breakfast was passable. The staff were present and hard working.
Disliked: The location is not walkable to downtown.
Arianna Wed, 3 April 2024
Very good
Liked: Room was spacious
Disliked: Breakfast with plastic cutlery, paper plates and terrible coffee
Matthew Mon, 1 April 2024
Superb
Liked: Great breakfast, helpful staff
Gina Sun, 31 March 2024
Very nice and comfortable
Liked: Convenient and very clean.
Disliked: Na
Sara Sun, 31 March 2024
Not bad
Liked: Friendly staff. Coffee and water in the lobby.
Disliked: Small room
Joanna Mon, 18 March 2024
Nice hotel , close to...
Liked: Nice hotel , stulish
Disliked: Old bathtoom