Best Western Moreno Hotel & Suites Guest Reviews
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0.3 miles from Moreno Valley centre |
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Melissa Wed, 13 March 2024
Exceptional
Marco Mon, 11 March 2024
Exceptional
Bassey Sat, 2 March 2024
Very good
Liked: The room was very clean.Breakfast was just adequate.
Disliked: Nothing that I can think of.
Maritza Mon, 26 February 2024
Very good
Liked: Quiet, comfy, accessible, accommodating when they had to be.
Disliked: The elevator was not working when we were trying to get to our room. I can’t take stair so clerk had to reassign us a room on first floor.
Symone Thu, 22 February 2024
Not worth the amount charged...
Liked: The shower pressure was good, the location was great .
Disliked: The heater didn’t work, nor did the light in our bathroom we had to spend a good hour of our stay with maintenance in our room to fix these items and only the light in the bathroom was changed the heater could not be fixed so we’re stuck in a freezing room that could not gain a temperature anything over 66/67 degrees, when the staff was told I was told to speak to management in the morning, I had to ask for an extra blanket and was told “I was lucky there was one left” after this whole experience I was told I couldn’t be offered a refund but I could offered a 15% discount which summed up only about the tax of my full charge.
Pamela Tue, 20 February 2024
Exceptional
Ab Mon, 19 February 2024
Decent room, odd employee behavior.
Liked: The area was nice.
Disliked: The employees gave weird vibes. The lady at the front desk gave us wrong directions to our room, pointed us to one way and we walked all the way to the other to find our room. While we were in there, someone who I assume is an employee knocked once then proceeded to open our door. Without thinking I immediately shut the door in his face as I was right by the sink. I called my boyfriend over to check who it was and the “employee” just waved and gave no explanation as to why he was trying to get into our room. Scary experience.
James Sat, 17 February 2024
Very good
Daval Fri, 16 February 2024
Exceptional
Liked: Everything was great
Antoine Mon, 12 February 2024
Very good