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Best Western Louisville East Inn & Suites eef - (855) 304-8562
Best Western Louisville East Inn & Suites, 9802 Bunsen Way, Louisville, KY -(855) 304-8562
Area: Jeffersontown West
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BOOK ONLINE OR CALL - (855) 304-8562
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (692 Ratings)
12.3 miles from Louisville centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
This hotel is located 14 mi from Churchill Downs home of the Kentucky Derby and features free WiFi and an indoor heated pool. Downtown Louisville is 12 mi away. Each room at the Best Western Louisville East Inn & Suites features cable TV and a work desk. Toiletries are provided. Some rooms have a sofa bed. Guests can work out in the on-site fitness center at Best Western Louisville East Inn & Suites or relax in the hot tub. A business center is also provided. A daily continental breakfast with hot items is offered. Six Flags Kentucky Kingdom Amusement Park is a 15-minute drive from the Best Western Louisville East Inn & Suites. The Louisville Slugger Museum & Factory is 12 mi away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Sun terrace
` indoor pool
` Accessible parking
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Wine/champagne
` Outdoor furniture
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Best Western Louisville East Inn & Suites Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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2

Disappointing - 2.0 out of 5

Shannon Mon, 15 April 2024

Disappointing

Liked: Location to downtown was nice
Disliked: The room had an odor that seemed like it was an old smoking room. Someone on our floor was using cannabis and I had my family with me( that was a fun conversation). We had to wipe down in front of the tv, there was a sticky substance on the tv stand. Beds were incredibly uncomfortable. We had to ask several times for more towels to only be given two at a time. The nice front desk attendant stated they were in the dryer, but they hadn't had any ready at the time. We needed towels for after the pool, and being that there were none in the pool area we had to beg for those again. The shower curtain wasn't able to close all the way, so water was all over the floor after each shower making the towel situation worse. Pancake machine wasn't working, breakfast was disappointing.

3.5

Good - 3.5 out of 5

Sylwia Sun, 14 April 2024

Good

4

Very Good - 4.0 out of 5

Kandra Thu, 11 April 2024

Very good

Liked: Convenience to where we needed to be. Staff nice. Good selection for breakfast.
Disliked: Towels were rough on the skin.

2.5

Fair - 2.5 out of 5

Jenna Mon, 8 April 2024

The location was great and...

Liked: Breakfast was good and room was clean
Disliked: Sofa bed was broken when we paid extra to have a room with a sofa bed for our family of 5. The smell throughout the hotel of people still smoking in non-smoking rooms, specifically weed smoking. I don’t want my kids exposed to that.

3.5

Good - 3.5 out of 5

Kareema Sat, 6 April 2024

Quite and comfortable bed &...

Liked: Safe and close to restaurants and groceries.
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Roger Tue, 26 March 2024

Liked: The staff was extremely helpful and friendly! The breakfast served was excellent and tasty. The location of the hotel was very convenient and easy to find. Would definitely book here again.
Disliked: Nope, excellent service and stay all around.

3.5

Good - 3.5 out of 5

Alan Tue, 26 March 2024

Good

Liked: Good location, friendly staff. 👌
Disliked: Lift broke down 3 times. We just happened to be on the third floor.

4

Very Good - 4.0 out of 5

Matthew Tue, 26 March 2024

Very good

3.5

Good - 3.5 out of 5

Mary Mon, 25 March 2024

Fine

Liked: Receptionist lovely .
Disliked: No changing room at the pool; had to change in the toilet !

4

Very Good - 4.0 out of 5

Melissa Mon, 25 March 2024

Truck show

Liked: The breakfast is great. The staff is nice. The room was clean.
Disliked: Our bed broke. They knew it was broke and didn't tell us when we checked in. But we asked for it to be fixed and they fixed it for us right away.

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Best Western Louisville East Inn & Suites 9802 Bunsen Way, Louisville, KY