Best Western Lafayette Inn Guest Reviews
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2.4 miles from Lafayette centre |
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Jessica Mon, 18 March 2024
Superb
Liked: The staff was AMAZING! The kind lady at the front desk helped fix a problem with the room (that was a problem for me, but was standard for the room) She went FAR above and beyond!!
Disliked: The pictures on every website as well as the description showed the Double Queen room as having an arm chair and due to the new remodel, it now does not.
Robert Tue, 12 March 2024
Very good
Alexis Mon, 11 March 2024
Good
Celia Mon, 11 March 2024
Passable
Disliked: The room was dirt. We find cut nails, hair, and food on the floor!
Jerry Sun, 3 March 2024
Incredibly lousy and rude customer...
Liked: 4 days after I made reservation I needed to cancel for medical reasons. I contacted motel 19 days before my March 1 reservation requesting waiver of 100% cancellation penalty. No response. Called 3 times 3 times manager “unavailable” 3 times. Never a call back. I have stayed in Best Westerns at least 14 times last 3 years. They get not one more nickel.
Suellen Thu, 29 February 2024
Poor
Liked: Front desk on arrival was very accomodating
Disliked: This is a pet friendly property which is fine. However, several people with dogs left them to go out and they barked for hours. It was extremely annoying in the evening. There should be a rule against leaving dogs alone in the room.
Jill Mon, 19 February 2024
Great value and pet friendly!
Liked: Nice and clean! Friendly staff too.
Joanne Fri, 16 February 2024
Good value overall. We will...
Liked: This hotel has recently been completely renovated and it was very nicely done. Our room was clean and comfortable, with very good beds. Breakfast was provided, but the quality of the items available was a bit disappointing. For anyone traveling on Interstate 10, this hotel is an outstanding option. There is easy access to restaurants and other necessities. We were traveling with a small dog, so we also appreciate the fact that it is pet friendly.
Disliked: Breakfast selections were limited and the quality wasn't great. The coffee, however, is excellent!
Cat Thu, 15 February 2024
Bad
Disliked: Canceled because of renovations but was charged anyway
Sherita Thu, 15 February 2024
Exceptional