It is not a good thing upon check in to find out the 2 King rooms I had reserved 2 months ago were given away. We went ahead and took 2 double rooms as opposed to leaving and searching for another hotel. This hotel is older - could have done without the ugly construction work sitting around. The blow dryer in our room did not work. The only saving grace in staying there was the beds, although not what we wanted in size, made up for that in comfort. Will probably not stay there again.

Exactly what I need for...

Liked: Edwin, Melissa and Rafael were very helpful!

Great experience !

Liked: It was clean smelled good staff was friendly beds super comply, heated pool and nice cold ac. We will be back in September and this is where I will stay again!
Disliked: Nothing

Very good

Pleasant stay overall. Restaurants and...

Liked: The location is very good
Disliked: Because of ongoing restauration little messy. But that is understandable

Very good

Passable

Liked: One of the front desk staff (Edward) was very supportive and he guided us very well.
Disliked: 1. It was very noisy as construction work still ongoing.2. Had multiple complains related to room facilities… some fixed…some managed3. Daily housekeeping was superficial 4. Lift was very slow

Comfy

Liked: Very comfortable beds and pillows, slept great! Housekeeping staff came in and tidied up everyday, made beds and emptied trash. Had an accident on the mattress and made a stain. Front desk was very understanding and caring. Everything was clean, dry, and bed made when we came back for the night. Pool was so warm, felt great to swim in it. Bought a drink at the front desk and relaxed in the pool, very nice!
Disliked: No complaints

I enjoyed the hotel around...

Liked: Rooms and pool and accommodation that were made
Disliked: No dryers

Very good