Poorly kept hotel, very poorly kept!

Disliked: My daughter and her family checked in about midnight. They turned on the light in Room 212 and ROACHES! She took pictures. When she asked for a different room, front desk said they were full. When I intervened and showed them I am a Travel Agent, they moved the family. I mostly try to use Marriott Brands, to AVOID problems such as this. Also, for the AMOUNT of money I paid per night, I was VERY surprised to hear "only some rooms have a refrigerator and microwave". However, those items were delivered to our room, a couple of days later!

Perfect

Exceptional

Exceptional

Disliked: I would have preferred staying in the casino hotel, but they do not allow my ES dog. I am disabled and need to use a mobility scooter. I had to go across the parking lots to go to the casino, which I could do if raining or cold.

Exceptional

Disliked: I would have preferred staying in the casino hotel, but they do not allow my ES dog. I am disabled and need to use a mobility scooter. I had to go across the parking lots to go to the casino, which I could do if raining or cold.

Perfect

Exceptional

Good

Liked: Location to casino and the shuttle was back.
Disliked: No longer have breakfast. The signal on TV kept coming in and out.

Good

Liked: Location to casino and the shuttle was back.
Disliked: No longer have breakfast. The signal on TV kept coming in and out.

It was ok.

Liked: There was no breakfast. The coffee pot was dirty and leaking. No microwave.
Disliked: They took away the continental breakfast!! And they took away the microwave. And there is no smoking rooms anymore. ( because I am a smoker).