Best Western Executive Inn Battle Creek Guest Reviews
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5.1 miles from Battle Creek centre |
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Kayla Fri, 16 February 2024
Bad
Tonya Sat, 27 January 2024
Superb
Liked: Jaccuzzi tub
Disliked: The beds could be more comfy
Valencia Tue, 23 January 2024
Very good
Sarah Mon, 22 January 2024
The employee needs to stop...
Disliked: I called 24 hours prior to my reservation, asked if the pool is available, the male employee (1/18/23) assured me the pool was gonna be open. We pull up, check in, and we’re told the pool has been closed for 3 days for pipe malfunctions.the beds are horrible, my bed squeeked like I was sleeping on sheetmetal, then we found native Michigan bugs in the A/C unit, and hair in the shower from previous guests. I stayed at previous best westerns and this one of the lowest quality’s. I wouldn’t have to write this review if your employee was honest. Please please pleassse do a better job with customers and don’t lie just to get 200.00 outta my pocket. And I was discounted 150.00 BECAUSE of the pool, bug, and room switch. Next time don’t lie.
Brandon Tue, 9 January 2024
Warm new paint and easy
Liked: It was clean
Tiarra Fri, 29 December 2023
Exceptional
Cassidy Wed, 13 December 2023
Exceptional
Liked: Everything was good
Tonya Sat, 9 December 2023
Superb
Liked: Jacuzzi
Disliked: Nothing at all
Cassidy Sun, 3 December 2023
Exceptional
Lynelle Sun, 26 November 2023
Don't keep anything valuable in...
Liked: The hotel is located very close to shopping, and a whole lot of places to eat. The interstate is right across the street easy on easy off.The hotel is very clean and the staff was very friendly. No foul smells, hall carpet was in nice shape. I also like there is no carpet in the rooms.would stay here again if it hadn't been for the cold pool room and the mischievous room cleaner. Always has to be someone to ruin a good place to stay, so 😔
Disliked: What I didn't like was that the beds were not soft at all. The indoor pool is like bath water, but the pool room had NO heat running at all, so we didn't swim. The one thing that had me concerned was when I was leaving the room for the day I had a do not disturb on my door and the young male room cleaner was doing his rooms and seen me leave my room, about a half hour later my friend called me from the room and told me the male room cleaner had just walked into the room as far as the beds and was shocked to see the room was not empty of people, he was shocked and left immediately. To me, there was no reason the cleaner should have been in my room with a do not disturb sign on my door. I'm just glad we don't keep anything valuable in the room when we leave for this reason. If it weren't for the pool room lacking heat, the hard beds,and the mischievous room cleaner, I would give this hotel a 5 star. Now I see it as a sketchy place to stay.