Liked: The Halestorm concert at the Stone Pony was great. The crowd had a good mix of my age and teen future metal heads.
Disliked: I'm a 50 year old and I've been in great hotels and $40 a night motels. I must say I walked into the Berkeley and it looked like one of the scenes in the movie Titanic - the beautiful large rooms, great lighting, marble, couches all over. Then at check in time it was $30 more than expected. I booked this hotel because they claim to be 1/10 of a mile from the Stone Pony so having bad knees from sports my whole life, I booked the hotel because it looked great and the location. When I checked in the rude check in staff had better things to do other than their jobs, so I asked where could I park and was told on the phone that morning due to my situation they will have parking on site - well, wrong again, I had to park 3 blocks further from the Stone Pony. OK, I got into the elevator, got off on my floor and it was old - 1970 dark green rugs with damp smells, like an old bad movie. We opened the door and the room wasn't what the pictures looked like before I booked - half the lamps had dead light bulbs, the white bed spread had 3 huge stains on it when we pulled it off the bed, and we found a woman's pony tail rubber band in the sheets. Then the TV didn't work - when the repair guy showed up he said "um, you got a bad picture" and we can't fix it. Then he left, and under a chair I found a BMW car key, in view of anyone - that tells me my room was not cleaned, because my car key is worth $300 and I don't drive a BMW, so I was totally disgusted. I went down to the front desk and asked what time I could get a cup of coffee - the heavy set young man could tell I wasn't enjoying my stay and said to me "coffee gets here when it gets here" - so, my wife and I were standing at the checkout line and there was a senior citizen woman complaining about everything I went through with the guaranteed hotel parking, so this led me to believe that the Berkeley hotel and staff are full of crap - it's the old bait and switch. If anyone is looking to stay in Asbury, stay clear of this hotel. The sotry doesn't end there - I went to hand in my key and the front desk tried to charge me again. I paid cash, and got the receipt when I checked in thank God. Don't go there if you do put it on your card like I should have - because then I could have denied payment. And yes, they never came up to change the sheets - we both got tired of waiting and slept in the chairs and checked out at 7a.m.

Great hotel; wish parking didn't cost extra. Also for the price a complimentary beach pass would be nice. Seems Jersey wants to charge you for everything. Overall good hotel.

Liked: Impressive building; friendly staff.
Disliked: Pay extra to park.

Exceptional

Good

Very good

Brief but excellent stay

Liked: Staff was excellent and a pleasure to work with in accommodating my needs.
Disliked: It would have been nice to have the lounge open.

Nice new room with a...

Liked: Room was recently remodeled. Clean with a lot of space.
Disliked: Both restaurants were closed.

Great location, functional facility

Liked: Great location. Hotel was definitely overpriced for off-season, older facility
Disliked: It was fine. Not exceptional, not bad.

I wouldn’t recommend

Liked: Room was decent.Beach was accessible.Area was clean.
Disliked: The heat did not work in our room!We had a very thin coverlet on the bed. We were freezing!We pulled up for valet. Waited 20 minutes, no valet.Had to walk quite a distance at 10 PM to the hotel. Walked up to a guy, with no identification and asked if he were the valet. He said yes. My response to him was “So you saw us sitting for 20 minutes and didn’t offer to valet?” Dumb expression. “Sorry”Front desk kid, no professional attire said that they definitely had Valet service that night 🤔Called to voice complaint about room. Didn’t complain about valet. Forgot about the incident. Spoke to a lovely woman who said her supervisor would call me. Never called me. Lovely young lady at front desk called to let me know that room 602 found my evening bag and returned it to the front desk. Thank you room 602 and honest young lady at the front desk.I definitely would not return or recommend.I was asked if I wanted a discount for my next visit, I declined.I said I would appreciate some amount of discount off my bill.As I mentioned before, I still haven’t heard back from supervisor.Regards,Denise Vermeulen , . .

lol

Liked: Lovely staff
Disliked: There are air conditioners outside that made a background noise

Pleasant