Arnold Palmer's Bay Hill Club & Lodge Guest Reviews
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Vivianne Tue, 9 January 2024
Lovely hotel, excellent golf, friendly...
Liked: I love this property - the staff are amazing, the golf course is excellent, the food is also really good and reasonably priced
Disliked: The rooms are dated I say it every time I visit, I appreciate they want to retain the legacy of Mr Palmer and that is a good thing but it is time to update the bedrooms, there have been some improvements since our last visit, improved WiFi, better TV’s and USB ports but I still think a little modernisation would go a long way
William Tue, 2 January 2024
I enjoyed staying there and...
Liked: It’s location to what I was wanting to do.
Disliked: The amenities and the staff
Theiss Sun, 24 December 2023
Exceptional
Elaine Thu, 21 December 2023
Superb
Matthew Fri, 1 December 2023
Very Frustrated! Will never be...
Liked: Great place! Everything was spectacular except the checkout. The Bill was incorrect and I’m still trying to get it corrected. They charged us twice for golf which was $596.40. Spoke to Adam who assured me after checking we were correct to have the bill corrected. A new bill came with same price and errors. I was told a manager would correct it which he or she never did. After a third contact phone call which we spoke to Cat. She’s saying she can’t fix the bill because she needs a manager and there’s none on the property. I’m extremely frustrated with this entire process and will NEVER be a guest there again.
Disliked: See above.
Sarah Sun, 12 November 2023
Perfect
Sarah Sun, 12 November 2023
Exceptional
Gunnar Thu, 26 October 2023
Exceptional
Gunnar Thu, 26 October 2023
Superb
Carrie Wed, 11 October 2023
Pleasant
Liked: Beautiful greens and course . Staff was very friendly
Disliked: Beds are super uncomfortable and tv in rooms are very old small and outdated. Our rooms also had some bugs in it that was addressed and cleaned.. the overall maintenance of the hotel needs some updating