Andaz Savannah-a concept by Hyatt Guest Reviews
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0.7 miles from Savannah centre |
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Verified Hotel Guest Mon, 15 April 2024
Liked: Great location for getting to all the different sites downtown. Friendly staff.
Tabrin Mon, 15 April 2024
Very good
Liked: The location was fantastic. During our second and third days at breakfast, we had wonderful servers. The bar was really great, too. The hotel has a concierge to assist guests, I had already booked tours, but they provided really useful information about the layout of the city and a few protips on getting around. The complimentary water, soda, and snacks were really nice and appreciated.
Disliked: We used the valet parking. It was 4pm check-in when we arrived, and it appeared that there was only one valet for several cars. We had to circle the block for twenty minutes waiting to pull up. I actually got out of the car and completed checking in before my husband parked. Our first morning at breakfast, my eggs were wrong. The server stumbled over what they were supposed to be when delivering them. She knew it wasn't right. I did not send them back because it had taken so long to receive our coffee and water. Breakfast was included, but all that was explained was that we ordered off the menu. What breakfast included means a 50 dollar credit is applied, which is fine but that is useful to know when ordering. One day, a gratuity was automatically added, and the next it was not. It lacked a bit of consistency. I was not happy with the view. The description on booking says "with terrace and a view". It means you will be looking at the pool and a flat area they call a terrace. I mistakenly thought terrace meant a little outdoor space like a balcony, not communal space by the pool. I would stay there again, but I would select a different room.
Mary Sun, 14 April 2024
We would stay again!
Liked: Great location to river!
Disliked: bathroom sink did not drain
Keith Thu, 11 April 2024
Definitely coming back!
Liked: Everything about it was fantastic! The location, the food, the staff - I will absolutely be coming back to stay there. The room was phenomenal!
Disliked: Nothing
Jordan Thu, 11 April 2024
Fooled by the description.
Disliked: I got this room anticipating it to have a balcony and “seating room” however it had neither. When addressed with hotel they stated Booking.com give false descriptions and there was nothing they could do. Almost $600 for one night, MY WEDDING NIGHT & was far underwhelming.
W Thu, 11 April 2024
Exceptional
Dinkins Thu, 11 April 2024
Exceptional
Liked: free water, juice, snacks. Great touch
Disliked: nothing every thing was great
Malcolm Wed, 10 April 2024
ok not bad, could definitely...
Disliked: You figure it out smart people
Alex Tue, 9 April 2024
Fantastic place to stay in...
Liked: Staff were excellent.
Disliked: The large extractor fans on each floor - ask to be in a room away from them, like I said, the staff are fantastic and will move you if they can. The lifts (very slow).
Maayan Tue, 9 April 2024
Overall nice hotel but not...
Liked: Most of the stuff were very nice and kind! They offer s’mores for the fire pit which is a really great idea. The pool is cute but a little small.
Disliked: The hotel property is pretty old and not maintained so well. Room is very noisy at night, we were on the park side during the weekend.They charge $49 /day for parking.Do yourself a favor and skip breakfast, it gives you 50 dollars a day at their cafe which is terrible.