AmericInn by Wyndham White Bear Lake St. Paul Guest Reviews
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2.5 miles from White Bear Lake centre |
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Bastin Fri, 22 March 2024
Passable
Sarah Mon, 18 March 2024
Poor
Disliked: Breakfast was gross, construction everywhere, Jacuzzi had debris in it, no vent cover on the air vent, no late checkout, no office chair for the desk. We asked for one and got a dining room chair, hot tub was cold.
Roxyyang Sun, 10 March 2024
Pleasant
Ken Wed, 6 March 2024
Safety and cleanliness is clearly...
Liked: White Bear Lake is a great town. Always enjoy visiting. This box is asking me to type more about the things I liked. Unfortunately the hotel was in such a state that there was nothing very likeable about it. It looks like I've satisfied this box so I can move on to more important things.
Disliked: The latch on the door to the room was missing. The door was not set properly making the deadbolt also inoperable. To actually close the door, you had to slam it.There was a slip hazard in the bathroom because the toilet was leaking from the shut off valve.The spa tub had not been cleaned from the previous guest(s). There was a ring around the tub as well as hair on the floor of the tub.The in-room phone was inoperable.No washcloths were in the room upon check in.
Jacob Sun, 18 February 2024
Until they finish the construction...
Liked: Staff was very helpful.
Disliked: I tried 3 different rooms. The first room smelled like feces and the light did not work. The second room’s deadbolt would not latch, it was in the middle of a construction zone, and the light did not work. The third room had what looked like chunks of insulation all over the floor, was in the middle of a construction zone, and smelled of very strong paint.
Sarah Mon, 22 January 2024
Pleasant
Liked: Clean and available
Disliked: The hot tub was cold
Jennifer Wed, 10 January 2024
Bad
Disliked: They did not have a room for us. After receiving the confirmation email and multiple subsequent emails saying they were looking forward to our stay, we got there and they said the reservation must not have gone through.
Jennifer Wed, 10 January 2024
Bad
Disliked: They did not have a room for us. After receiving the confirmation email and multiple subsequent emails saying they were looking forward to our stay, we got there and they said the reservation must not have gone through.
Emily Fri, 5 January 2024
Very disappointed.
Liked: The jacuzzi and the bed.
Disliked: Our tv's didn't work. A chair in our room was ripped to shreds. Our sink was plugged up. We were never offered money off for any of this for our 2 night stay or given another room. The woman we dealt with was very passive and just didn't seem to care.
Emily Fri, 5 January 2024
Very disappointed.
Liked: The jacuzzi and the bed.
Disliked: Our tv's didn't work. A chair in our room was ripped to shreds. Our sink was plugged up. We were never offered money off for any of this for our 2 night stay or given another room. The woman we dealt with was very passive and just didn't seem to care.