For a hotel that is right off I-25, one mile from Sandia Casino, I would think the owners would want to make a great impression on guests to further a stay there. The interior carpets in hallways and bedrooms were so worn you could see the burlap backing. The ice machine did not work and by the looks of it, if it did, it would be a health issue. One of the rooms we had had no shower curtain. We were there 2 nights - 2nd night still no curtain. Great location for the Casino - went to a concert there; cheap rate at hotel, but I would stay there after a sprucing up and pay an extra $20 a night.

Liked: Close to Sandia Casino.
Disliked: This hotel needs to spend some money in replacing the hallway carpets, ice maker, and room couch's and carpet.

Exceptional

Liked: Your evening clerk I think her name Alisha ...incredible customer service I give her 5 star
Disliked: Nothing

Very good

Good

Exceptional

Liked: It was quiet area.

Superb

Liked: Staff was helpful and pleasant
Disliked: Didn't really get a chance to enjoy the entire facility

Location good Sandia peaks beautiful

Liked: Location
Disliked: Parking lot

Exceptional

Poor

Liked: The lady at the front desk was nice. She was even nice giving me the noise complaint.
Disliked: This place smelled like smoke the pool was freezing the hot tub was barely hot and super small. The rock floor in the pool was so slippery even if you were walking you slipped. Bed was horrible. We got a noise complaint when we were even making noise. This place is trashy for the price.

Pleasant