Room was not worth $196.00 for a 1 night stay. No windows in my hotel room. Carpet wasn't very clean. I came back to the hotel to get something I had forgotten and ended up falling asleep so my fiancée tried to come up to the room because she was wondering what happened to me. Well that didn't happen because the front desk employees for Aloft said that the room was in my name only, and since she didn't have a key and she didn't remember the room number, they did not allow her access to our room. They told her she could sleep on the side walk. So naturally my fiancée got offended and got highly upset and the cops were called and she was arrested and taken to Orleans Parish Prison and I woke up alone and had no clue what had happened until damn near check out time. The entire issue could have been solved and she could have been escorted to our room if the Aloft personnel would have simply taken a few minutes to go look at surveillance video of me and her checking into the hotel and entering our room together. As well as additional videos of me and her leaving and entering the hotel lobby together at least 3 more times in a 3 to 4 hour period! I'll never stay at an Aloft hotel in New Orleans or worldwide. And I'll definitely not be using ConcertHotels.com. Total waste of money and a show of complete disrespect and common sense on behalf of Aloft employees. Not to mention the additional $130.00 fine we had to pay thanks to the incompetent Aloft personnel on shift early Sunday morning!

Liked: Shower Size.
Disliked: Treatment of my fianceé!

Liked: I can't wait to go again. Aloft is amazing.
Disliked: A/C needs to cool better.

Excellent

Very good

Pleasant

Exceptional

It was okay. Would probably...

Liked: The location was very central to every place we wanted to go to. The hotel rooms were clean. The staff was very friendly to me and my dog.
Disliked: The room was a little disappointing. I had upgraded to a “city view” room and it really just looked at one other building and over the pool. Our bathroom was also a handicap bathroom and the shower was super slippery. And the first night our AC was not working and when we left and told the staff about it we came back about 7 hours later and no one had come by. They ended up moving us to a different room but even the maintenance person seemed annoyed that he was addressing this issue so late. Also the valet was very expensive and they were never at the valet stand so we had to wait 15min every time to get our car.

Comfy and convenient

Liked: The staff definitely brought the southern hospitality and our overall stay was comfortable and fun
Disliked: Low water pressure in the shower. OMG

Very good

Great location for tourism

Liked: Location and comfort
Disliked: Cleaned

Exceptional