The Gardens Sonesta ES Suites New York Guest Reviews
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1.2 miles from New York City centre |
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Eric Sat, 16 March 2024
Very good
Yanira Mon, 11 March 2024
Superb
Liked: location
Regina Wed, 21 February 2024
Exceptional
Nancy Tue, 6 February 2024
Convenient location for me. It's...
Liked: location and room
Barbara Wed, 31 January 2024
Very good
Elina Sun, 28 January 2024
Conveniently located
Liked: Perfect location Spacious room
Disliked: Extremely cheap and beat up interior of the room, embarrassing for NYC bathroom ( the oldest and cheapest plumbing anyone could imagine)
Miguel Sat, 20 January 2024
Service sucks
Liked: Location
Disliked: Service sucks
Thomas Tue, 16 January 2024
Great value and location, with...
Liked: The rooms were very big (grading on a curve for Manhattan) and the staff was very friendly and helpful.
Disliked: Room was a bit dated and some things (recliner, drapes, etc) didn’t work properly
Diane Sun, 14 January 2024
Poor
Liked: Mattress needs to be replaced (sags to the middle), roaches in kitchen. After they did nothing for two days to treat for roaches, I went out and bought bug spray and treated it myself. The entire upgrade fee of $75 for each day should have been removed, they only removed one day.Other clients were also complaining about roaches and having to kill them on the walls, so they really need an every 28 day treatment cycle plan.
Disliked: comfort of bed and furniture was bad, overdue for replacement. regular exterminator needed.
Katia Wed, 10 January 2024
Disliked: Staff did not explain the parking protocol they only mention 80 dollar for 24 hr we got there 2 hr later we want our back the person said is 80 more dollars I was so upset that nobody explain that before